To establish and manage strategic relationships with global customers facilitating their transition to Enterprise licensing. Develop and propose tailored solutions that align with their business priorities fostering longterm commercial partnerships that reduce churn improve crosssell and drive scalable growth over the next 3 to 5 years.
PRINCIPLE ACCOUNTABILITIES
- Account Management : Build and maintain strategic relationships with large global clients focusing on their enterprisewide needs. Align Fastmarkets data to support their trading workflows digital transformation and licensing requirements.
- Revenue Growth : Implement revenue growth strategies by identifying and capitalising on opportunities to transition clients from traditional models to enterprisewide licensing. Aim for sustainable growth through longterm agreements.
- Enterprise Opportunity Planning : Develop and execute comprehensive enterprise opportunity plans that address the global scale of the clients business. Ensure that Fastmarkets data is licensed according to specific use cases and the value it brings to their business operations.
- Customer Satisfaction and Retention : Ensure successful adoption of enterprise licensing models by delivering an enhanced customer experience tailored to each client. Proactively manage expectations and foster longterm partnerships to drive retention and expansion.
- Crossfunctional Collaboration : Work closely with colleagues across Customer Success Editorial and Analyst teams to develop and execute ongoing account reviews ensuring the smooth implementation of enterprise licence agreements.
- Market and Industry Insight : Leverage a deep understanding of global industry trends competitive landscapes and the evolving needs of large global enterprises to offer proactive solutions that enhance Fastmarkets value proposition.
- Performance Reporting and Optimisation : Track and report on enterpriselevel KPIs to continuously improve the effectiveness of account strategies ensuring alignment with Fastmarkets broader transition to enterprise licensing.
- Contract Negotiation and Enterprise Licensing : Lead complex negotiations focused on transitioning clients to enterprisewide agreements ensuring that the terms support longterm value creation for both the client and Fastmarkets.
- Engagement and Strategic Alignment : Facilitate engagement and alignment between Fastmarkets stakeholders and client stakeholders to ensure ongoing strategic partnerships. Unlock opportunities for expansion through crossselling.
- Leadership and Role Modelling : Demonstrate leadership in executing Fastmarkets enterprise transition strategy by setting high standards for collaboration customer engagement and performance. Foster a culture of excellence and accountability across teams.
KEY INTERFACES
Clients and Stakeholders : Engage directly with senior stakeholders and decisionmakers across global accounts to understand their business challenges shape longterm strategic partnerships and facilitate the transition to enterprisewide licensing agreements.Sales Team : Work closely with global sales teams to align on enterprise account strategies ensuring a consistent approach across multiple regions and driving global revenue growth through coordinated efforts.Marketing Team : Collaborate with the marketing team to optimise demand generation strategies within the existing customer base. Ensure that targeted campaigns are effectively supported and executed to convert pipeline opportunities across different levels within customer organisations.Product Development and Management : Provide crucial client feedback to product teams ensuring that the needs of enterprise clients are prioritised in product roadmaps. This supports the scalability of solutions and ensures alignment with global business requirements.Editorial and Pricing Development : Partner with editorial and pricing teams to drive product adoption at the enterprise level ensuring that content data and pricing strategies are tailored to meet the complex needs of global clients.Customer Success Team : Work closely with customer success managers to ensure seamless onboarding ongoing engagement and enterpriselevel adoption of Fastmarkets solutions. Address global client concerns and work to enhance overall customer satisfaction.Finance and Legal Teams : Collaborate with finance and legal teams to manage complex contract negotiations and compliance for enterprise licensing agreements.Operations and Support Teams : Coordinate with global operations and support teams to ensure the smooth implementation support and delivery of enterprise data delivery and resolve any operational issues impacting client relationships.Qualifications :
KNOWLEDGE EXPERIENCE AND SKILLS
We are looking for an individual who is highly motivated driven and have a passion to be part of a fastpaced successful team. Being a strong team player is also important as well as someone who is happy to work flexibly.
Knowledge
Industry Expertise : Indepth understanding of commodities markets including key trends players and financial application.Account Management Principles : Strong knowledge of best practices in account management planning and client engagement strategies.Market Analysis : Ability to analyse market data and insights to inform account strategies and identify growth opportunities.Product Knowledge : Familiarity with PRA products and services including pricing data and analytics solutions to effectively communicate value to clients.Experience
Account Management : Proven experience in managing highvalue accounts within a B2B environment with a track record of driving revenue growth and client satisfaction.Sales Performance : Demonstrated success exceeding sales targets with a focus on strategic account management valuebased selling and longterm relationship building.Crossfunctional Collaboration : Experience working collaboratively across teams (sales marketing product customer success) to deliver integrated solutions and meet client needs.Client Engagement : History of engaging with senior executives and decisionmakers effectively communicating value propositions and building trustbased relationships.Skills
Communication : Excellent verbal and written communication skills with the ability to convey complex information clearly and persuasively.Negotiation : Strong negotiation skills to facilitate contract discussions pricing agreements and multiyear renewals while ensuring mutual benefit.Analytical Thinking : Proficient in analysing data and market trends to develop strategic insights and inform account planning.ProblemSolving : Strong problemsolving skills to identify client challenges and proactively develop tailored solutions.Leadership : Ability to inspire and influence others fostering a culture of collaboration accountability and high performance.Adaptability : Flexibility to adjust strategies based on changing client needs market dynamics and internal priorities.Personal Attributes
Principled Performer : Prioritises high performance through unwavering integrity and strong moral principles. Refuses to cut corners or compromise ethics consistently making decisions that reflect values and uphold the companys reputation.Coachability : Demonstrates a willingness to learn and adapt embracing feedback to enhance skills and performance. Openmindedness allows for growth and effective adjustment in dynamic environments.Positivity & Resilience : Maintains a positive attitude and demonstrates cheerfulness in the face of adversity. Inspires those around by fostering a constructive atmosphere that encourages perseverance and optimism.Resourcefulness : Exhibits a proactive approach to problemsolving using creativity and ingenuity to navigate obstacles. Effectively identifies and implements solutions maximizing available resources to achieve desired outcomes.Adaptability : Able to thrive in changing work environments exhibiting a solutionoriented and flexible mindset. Quickly adjusts strategies and approaches based on evolving circumstances ensuring consistent progress toward objectives.Natural Curiosity : Possesses a genuine desire to understand customer challenges and perspectives helping to build trust and rapport. An inquisitive nature leads to insightful questions and deeper insights that drive meaningful engagement.Exceptional Standards : Committed to delivering the highest quality results recognising that while perfection is unattainable striving for excellence is essential. Upholds rigorous standards in work and inspires others to do the same fostering a culture of continuous improvement and accountability.Additional Information :
Our Values
Fastmarkets people come from all different walks of life. Its this mix of brilliant personalities experiences and insights that gives us that warm open and friendly culture you can feel as soon as you meet us. But however wonderfully different we all are there are six things we all have in common and they form our Fastmarkets values.
Created by our own employees to reflect some of the personal traits that Fastmarkets people have our values are key to what makes our culture unique. They reflect who each of us are and theyre embedded in everything we do. Our values are :
METRICS DRIVEN. We use insights to improve our customers experience and our business performanceACCOUNTABLE. We are accountable to ourselves and those we work with : we keep our promises and get things doneGROWTH MINDSET . This value enables us to be nimble to the changing realities and operate with a sense of urgencyINCLUSIVE. We are inclusive and respectful celebrating each of us and giving everyone a deep sense of belonging with the desire to bring their best self to work every day.CUSTOMER CENTRIC. We are customercentric in all that we doCOLLABORATIVE. We are collaborative able to work across teams and capitalise on the diversity of intellect perspectives and experiences.This opportunity is available to applicants based in the following states :
Florida
Georgia
Illinois
Massachusetts
North Carolina
New Hampshire
New Jersey
New York
Oregon
Pennsylvania
Tennessee
Texas
California
Colorado
Denotes states with office locations to support hybrid workingYou can see that on a map here : US Hiring States
Youve read a little about us now its over to you!
If you like what youve read so far and think you can see yourself as a Fastmarkets person its time to fill in your application form. This form is an important part of the selection process : its used to determine whether or not youll be chosen to have an interview and acts as a basis for the questions well ask you on the day.
Its vital that you try to capture all the relevant information we have asked for on the form so we can get a good feel for who you are and why youre great.
Remote Work : Employment Type :
Fulltime
Key Skills
Bidding,Integration,Christmas Temporary,ABB,Elevator Maintenance,Application Engineering
Experience : years
Vacancy : 1
