What are the responsibilities and job description for the Call Center Representative position at FASTMD Medical Group?
Call Center Representative
Location: Odessa, FL, 33556
Job Description:
We are seeking a highly motivated and organized Call Center Receptionist to join our team. The ideal candidate will have experience in answering phones for a high-volume medical practice, scheduling patient appointments, verifying insurance, completing initial registration information for new patients, and verifying and updating any patient information upon scheduling of appointment.
Responsibilities:
- Answering phones for a high-volume medical practice
- Scheduling patient appointments
- Verifying insurance
- Completing initial registration information for new patients
- Verifying and updating any patient information upon scheduling of appointment
Requirements:
- High school diploma or equivalent
- Excellent communication and customer service skills
- Ability to multitask and prioritize tasks effectively
- Proficient in Microsoft Office and other computer applications
- Experience in a medical office or call center environment preferred
