General Manager

Job Opportunity: General Manager at FASTSIGNS of Secaucus
Join the leadership team at FASTSIGNS of Secaucus. Specializing in the design, production, and installation of a wide array of signs and graphics, our locally-owned enterprise is on a rapid growth trajectory within the United States. We pride ourselves on managing the full spectrum of branding display services for our clients, from initial design through to the final installation.

We are looking for a highly motivated individual with strong leadership and team-building skills.  Do you have management experience in a dynamic retail environment?  Are you looking for a career with an established and fast-growing company?  If so, we’re looking for talented and professional leaders who are focused on promoting teamwork, task completion, and customer satisfaction.  If you are looking for a rewarding career, not just another job, then come lead our team as General Manager!

Role Overview
Reporting to the Franchise Owner, the General Manager will be responsible for a broad range of tasks relating to staffing and personnel, team management, sales and marketing, inventory oversight, customer service excellence, and financial performance of the center.

RESPONSIBILITIES          

• Lead and oversee sales, design, production, and installation operations at FASTSIGNS of Secaucus.
• Recruit, train, and manage staff, fostering a motivated and skilled workforce.
• Conduct daily production meetings to ensure workflow efficiency.
• Manage the balance between work in progress and production capacity.
• Direct the installation schedule and ensure seamless execution.
• Organize staff and sales meetings to maintain team alignment.
• Address personnel issues discreetly and promptly.
• Uphold exceptional customer service standards and resolve any customer satisfaction concerns.
• Oversee inventory procurement and manage large custom orders.
• Support production with overflow work as necessary.
• Maintain the store's cleanliness, safety, and organization.
• Ensure proper center operations, including opening and closing procedures.
• Collaborate on the annual business plan and monitor its execution.
• Comply with all company policies and ethical standards.
• Performs other duties as assigned

QUALIFICATIONS            

• We are on the lookout for a General Manager with a background in the signage industry.
• Experience and understanding of signage is REQUIRED for this job. 
• The ideal candidate thrives under tight deadlines and is eager to play a pivotal role in our continued success.
• High school diploma or GED required; advanced education degree preferred
• Supervisory/management experience
• Strong computer and internet skills, including Microsoft Office suite
• Must be able to deal with a variety of emotions when making business decisions, which requires emotional maturity and stability
• Must be able to handle several projects concurrently using the full range of resources available
• Must be able to resolve problems, handle conflict, and resolve complex communication issues in a calm manner
• Must be able to communicate and provide verbal feedback in a professional manner