What are the responsibilities and job description for the Data Specialist position at Fathers & Families Support Center?
Fathers & Families Support Center
Position Title: Data Specialist
Reports To: Quality Assurance Manager
Job Status: Full-Time / Non-Exempt
Direct Reports: N/A
Description of this role: The primary functions of the Data Specialist is to maintain the company databases; and provide the primary desktop and software related technical support for problem resolution. Must have the ability to design and analyze surveys, build data collections systems, and manage data. May plan, coordinate, and implement security measures to safeguard computer databases.
Duties, Functions and Responsibilities - includes the following and other related duties may be assigned.
- Oversees day-to-day integrity of database and database procedures.
- Work to develop and produce accurate and timely routine and special reports.
- Complete requested data retrievals for staff as needed. May travel to multiple locations.
- Accountable for the accuracy and integrity of all data files; performs data entry and oversees the data entry process; recommends policies, procedures, and guidelines for data entry.
- Manages data acquisitions such as FFSC’s client mailing list.
- Trains staff on the use of the company’s standard software applications and databases; specify user access.
- Provides in-house expertise and technical support to end-users on database and software-related issues:
- Identify, research, and resolve technical problems; and document, track, and monitor problems to ensure a timely resolution.
Knowledge, Skills and Abilities:
- Knowledge of methods of collecting and evaluating information and data related to contract programs.
- Ability to coordinate and collaborate effectively with other professional colleagues.
- Ability to assess situations and make recommendations.
- Ability to develop clear, concise, and pertinent procedures necessary to implement programs and plans related to projects. Ability to handle multiple projects and work independently
- Excellent knowledge of Microsoft products, specifically Teams, Excel, PowerPoint, Word, and Outlook.
- Ability to train end users on products and software to intermediate and advanced levels.
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
- Knowledge of Oracle Java, C , and Apricot preferred.
- Must be able to understand the plight of the clients that FFSC serves and have a desire to work to meet FFSC’s goals and mission. Must understand and practice the NASW code of ethics.
- Highly organized, with superior problem resolution and analytical skills. Excellent oral and written skills.
Educational and Experience Requirements:
- Must have a bachelor’s degree, Master’s Degree is preferred.
- 2 years of related experience.
- Must possess a valid Missouri driver’s license and have a reliable, insured vehicle
What FFSC has to offer:
- Competitive pay based on experience; 401k plan with 6% employer match.
- 95% Employer paid medical; partial payment towards qualified dependents coverage; FSA/HSA options.
- Low-rate Dental & Vision coverage; employer paid Life Insurance, STD/LTD plus buy up options.
- Generous PTO package with 14 paid holidays; flexible work/life balance.
- Discount program, additional voluntary benefits, partial cell phone reimbursement, and paid mileage.
- Annual staff retreat and an opportunity to be a part of a fantastic mission driven agency.
This job description does not list all the duties of this position. Performance of other duties may be requested, and other related duties may be assigned. FFSC has the right to revise this description at any time. This job description is not a contract for employment.
