What are the responsibilities and job description for the Systems Engineer position at Fawkes IDM?
Responsibilities:
- Lead migration projects from on-premise solutions to cloud-based Exchange Online and Microsoft 365.
- Lead design and implementation of various Microsoft 365 features including but not limited to Entra ID/conditional access, InTune, OneDrive, Teams, etc.
- Software and patch deployment using Ivanti, Microsoft WSUS and/or other patching solutions for centralized distribution of software packages, service packs, hot fixes, system updates and patches.
- Implement/verify OS patches, OS system upgrades and/or changes as needed and in accordance with change management policies and procedures.
- Actively monitor systems to identify, troubleshoot and resolve errors and failures related to the desktop environment and assist the team with server related issues as directed.
- Manage software inventory to ensure adequate licensing is maintained.
- Ability to work within deadlines and effectively handle stress.
- Availability to work outside of normal schedule (nights/weekends).
- Ability to establish effective working relationships and appropriately interact with others.
- Bachelor’s degree is preferred.
- 5 years of experience in an engineering role.
- Excellent understanding of Microsoft AD services, Microsoft DNS services, Windows Server 2012-2019, TCP/IP protocol in an Ethernet environment; including knowledge of LANs, VLANs, troubleshooting, and complete understanding of TCP/IP, POP, SMTP, SFTP, SSH, HTTP, SSL, and WMI.
- Experience with migration to and administration of Microsoft Exchange Online.
- Experience with Cloud service providers such as Azure and M365.
- Power Shell scripting experience.
- Experience with Windows Server Update Services.
- Familiarity with VMWARE and Virtual Guest technologies, storage array technologies, business continuity/recovery practices.
- Experience with Microsoft SharePoint and Microsoft Office 2016 Suite and above.
- Experience with iManage Work 10, ideally in the cloud.
- Ability to work in a production environment under demanding circumstances and apply existing skills, knowledge, and techniques to new circumstances delivering high-quality work within agreed-upon deadlines.
- Hands-on experience in network/server security, Duo or other Two Factor Authentication, ADFS and SSL certificates implementation and management.
