What are the responsibilities and job description for the Project Administrator position at Fayette AC & Sheet Metal?
Are you interested in working for a small local business that is passionate about supporting the Lake Havasu City community with staying comfortable year-round?
Are you a customer service professional looking for a new role in office administration? Have prior experience keeping to a routine and managing multiple office tasks simultaneously? Do you know HVAC? If so, then Fayette AC & Sheet Metal wants to connect with you! Having been in the business for over 35 years, we are looking to bring a new Project/Service Admin onto the team.
In this role, you would be the first point of contact for customers reaching out for service and updates on their projects, completing reports and finishing paperwork for projects and collecting payments from customers and processing them through the in-house system.
If you feel your experience aligns with the details in this listing, then apply today!
Schedule: Monday - Friday, 7:00 a.m. - 4:00 p.m. (1 hour lunch break)
Responsibilities:
- Provide 5-Star customer service through all modes of communication (in-office, email, phone, etc.)
- Schedule service appointments and projects and close service calls
- First to answer inbound calls and make outbound calls to customers
- Take customer payments in person and over the phone
- Data entry of invoices and credit card charges
- Daily job tracking hours for technicians
- Process warranty claims
- Order parts for inventory when needed
- Assist with the customer maintenance program
Qualifications:
- Business acumen for reading and writing English
- Previous experience in providing exceptional customer service
- Accurate data entry and typing
- Flexible with learning new software and processes
Fayette AC & Sheet Metal, Inc. is a subsidiary of Lovett, Inc., we are proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.
Your Right to Work: In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Customer Service: 2 years (Required)
Ability to Relocate:
- Lake Havasu City, AZ 86403: Relocate before starting work (Required)
Work Location: In person
Salary : $20 - $25