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Case Manager

Fayetteville State University
Fayetteville, NC Full Time
POSTED ON 1/10/2025
AVAILABLE BEFORE 3/25/2025

Position Information

Position Title : Case Manager

Working Title : Case Manager

Position Number : 000337

Full-Time Or Part-Time :

Full Time

Time Limited Position :

Number of Vacancies :

Department :

Student Affairs

Posting Number : 0401732

SHRA / EHRA :

Exempt Professional Staff (EPS)

Job Category : Professional

Hiring Range :

Commensurate with Education and Experience

Overall Position Competency :

Flat Rate

Description of primary duties and responsibilities :

Primary Purpose of the Organizational Unit :

The Division of Student Affairs seeks to enhance student growth, foster an equitable and inclusive environment, develop an institutional atmosphere in which student academic and personal success are encouraged and fostered, and provide outstanding services, programs, and facilities that enrich the student experience from orientation through graduation and that supports the university mission. The Vice Chancellor for Student Affairs is a member of the Chancellor's Cabinet and is responsible for policy, long-range planning, budget, personnel, and coordination of the Student Affairs departments, which encompasses the Counseling and Personal Development, Intramural & Recreational Sports, Office of Residence Life & Housing, Office of Student Activities & Student Engagement, Rudolph Jones Student Center, Office of Student Conduct, and Office of Case Management, Student Health Services. Additionally, the Division is responsible for coordinating New Student Orientation, facilitating Broncos, Helping Broncos, and operating the FSU Food Pantry. The Division of Student Affairs is a multi-faceted operation 365 days a year, 24 hours a day, managing twelve university facilities, 60 full-time, 20 temporary, and 70 student employees with a total annual budget of $16 million. Additionally, the Division of Student Affairs manages substantial risks associated with facilities, student organizations, student health, and student conduct issues. As a result, the Division has high volumes of work and inquiries and, therefore, is a highly demanding and often confidential work environment.

Description of Work Continued :

Primary Purpose of the Position :

The Case Manager will promote holistic student wellness by providing early support and follow-up for complex situations involving students of concern. This position supports student learning and development by assuming a primary role in the assessment, referral, and case management of various student issues, including health and mental health emergencies. The Case Manager is a member of the Office of the Dean of Students staff, reporting directly to the Director of Case Management. The Case Manager will monitor students and develop action plans to facilitate referrals to and off-campus resources. In addition, the Case Manager will assist with planning programs, training, and workshops for faculty, staff, and students that support holistic student development and success. This position will be responsible for the following :

  • Support retention efforts through reducing barriers to student success and attend to their needs holistically through education and personal development by planning, developing, organizing, implementing, and evaluating a full range of case management services.
  • Coordinate and monitor services, including comprehensive tracking of client activities in relation to care plan.
  • Provide consultation, advocacy, resources / referrals and educational services as well as help students navigate systems.

Minimum Education And Experience Requirements :

A master's degree or higher in counseling, social work, student personnel administration, higher education administration, or a related field is preferred. A bachelor's degree in higher in counseling, social work, student personnel administration, higher education administration, or a related field is required.

Knowledge, Skills And Abilities :

Preferred Qualifications :

Student Affairs experience desired.

Special Instructions To Applicants :

Notice to Applicants

Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase "see resume."

Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.

Closing Date : Open Until Filled :

Additional Information for Applicants

All new employees are required to have listed credentials / degrees verified prior to employment. Transcripts should be provided for all earned degrees and / or the degree which is being used to satisfy credential / qualification requirements. Transcript requests are the responsibility of the candidate.

EEO Statement :

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable).

Fayetteville State University is committed to equality of educational opportunity and does not discriminate against applicants, students, or employees based on race, religion, color, national origin, sex, age, disabling condition, political affiliation or sexual orientation. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.

Veteran's Statement

Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.

Quick Link :

Salary : $16

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