What are the responsibilities and job description for the Mortgage Operations Team Manager position at FBC Mortgage, LLC?
Do you have a background in mortgage underwriting or processing? If so, this could be a great fit for you!
Job Summary:
We are seeking a highly skilled and proactive Mortgage Operations Team Manager to oversee daily office operations, manage loan pipelines, and assist loan officers in their day to day operations. The ideal candidate must be bilingual in English and Spanish and have a strong background in mortgage operations.
Key Responsibilities:
- Office Management: Oversee and manage the day-to-day operations of the Miami office to ensure smooth workflow and efficiency.
- Timecard Management: Track and manage employee timecards, ensuring accurate payroll processing.
- Pipeline Oversight: Monitor and manage loan pipelines, ensuring loans progress efficiently through the process.
- Builder Communication: Serve as the primary point of contact with builders for pipeline calls, providing updates, addressing concerns, and ensuring timely processing of loans.
- Loan Review & Support: Meet with loan officers on a weekly basis for pipeline calls, reviewing loan files, and providing a second set of eyes on deals that may have challenges. Offer guidance on alternative solutions when loans appear unworkable.
- Daily Operations Management: Ensure all office functions and loan processes run smoothly, addressing operational challenges and optimizing workflow as needed.
Qualifications & Skills:
- Must be located in Miami, FL as this is an in-office position
- Must be bilingual in English & Spanish
- Mortgage industry experience required – must have a background in mortgage operations (e.g., processing, underwriting, or related roles).
- NMLS license strongly preferred
- Strong understanding of loan pipeline management
- Excellent organizational and multitasking abilities, with keen attention to detail
- Strong interpersonal and leadership skills to effectively collaborate with loan officers, builders, and internal teams
- Ability to analyze loan applications and provide feedback on loan viability
- Proficiency in Encompass is preferred
Why Join Us?
This is a great opportunity for a motivated individual with a mortgage background to step into a leadership role and make a direct impact on the success of our team. If you thrive in a fast-paced, collaborative environment and have a passion for operational excellence, we encourage you to apply!
Compensation includes a base salary plus bonus structure.
Apply Today!
FBC Mortgage, LLC is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.