What are the responsibilities and job description for the Event Auditor position at FC Cincinnati?
Job Title: Event Auditor
Department: Safety & Security
Reports to: Director of Safety, Security, and Guest Experience
Job Summary:
The Event Auditor will play a key role in helping FC Cincinnati improve its event day experience as it helps FC Cincinnati evaluate its front-line staff. By blending into the crowd and assuming the role of a fan at soccer matches and other events hosted by the club, the Event Auditor will test and evaluate various aspects of the TQL Stadium event day experience.
The Event Auditor will have a list of tasks to complete during each event and will be expected to submit a post-event evaluation form to the Director of Safety, Security, and Guest Experience. The Event Auditor may be asked to participate in follow-up meetings to explain their experience more fully at each event.
Work Hours
The Event Auditor is an event-based position, including nights and weekends. A typical event lasts five to six hours.
What You’ll Do:
- Serve as an Event Auditor during TQL Stadium Events.
- Test and evaluate various aspects of the TQL Stadium match day experience.
- Interact with and evaluate TQL Stadium’s Guest Experience and Security staff members. While not currently planned, this position could also interact and evaluate other areas such as (parking, concessions, merchandise, etc.
- Assess the cleanliness and organization of various locations within TQL Stadium (Team Store, restrooms, etc.)
- Complete post-event evaluations of the TQL Stadium match day experience, staff and protocols.
What You’ll Bring:
- Critical and creative thinking skills
- Ability to work both independently and with others
- Solid interpersonal skills
- Excellent verbal and written communication
- Attention to detail
What You’ll Need:
- High School Diploma or equivalent
- Sports or event experience is preferred
- Reliable transportation
- Ability to stand and walk for extended periods
- Reliable phone with a working, clear camera
Why You’ll Love FCC:
- FCC welcome gifts
- Tour of TQL Stadium
- Discount off team store merchandise
- Team building and networking opportunities
- Paid flat rate per event
- Free parking during events
- Meal provided during events
About FCC
Founded in 2015, FC Cincinnati is a Major League Soccer team based in Cincinnati, Ohio. After achieving significant growth and success in the United Soccer League, the team joined MLS in 2019. FCC won the 2023 Supporters’ Shield – the annual award given to the team with the most points in the regular season – and clinched a spot in the 2023 MLS Playoffs for the second straight year. With a diverse ownership group with strong ties to Cincinnati, the club strives to unite the community both on and off the pitch through FCC Foundation, and its dedication to improving the lives of children through soccer and those in the West End Community. FC Cincinnati are committed to ongoing growth and recognizing the vital importance of company culture. The club’s DNA code, created by the staff for the staff, is actively implemented every day. FCC have been recognized locally and nationally as one of Sports Business Journal’s Best Places to Work in Sports 2023, named to the Honor List as one of “75 Great Sports Companies to Call Home.”; on the Business Courier’s Fast 55 as one of Greater Cincinnati’s fastest growing private companies; and named to The Enquirer’s Top Workplaces 2024.
Learn More!
TQL Stadium: learn more
Mercy Health Training Center: learn more
MLS NextPro: learn more
FC Cincinnati is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
