What are the responsibilities and job description for the Manager of Ticket Sales-NTSC position at FC Dallas?
Position: Manager of Ticket Sales
Location: Mansfield, Texas
Position Type: Full Time|On-site Position | Not Remote
Location: Mansfield, Texas
Position Type: Full Time|On-site Position | Not Remote
Salary: $50K commission (Non Negotiable)
RELOCATION IS NOT BEING OFFERED
About North Texas Soccer Club:
North Texas SC is the MLS NEXT Pro affiliate of FC Dallas, playing a crucial role in the player development pathway while serving as a community-focused brand rooted in North Texas. Based in Mansfield, one of the fastest-growing areas in the country, the club is dedicated to delivering an exceptional matchday experience and fostering strong partnerships with local and regional organizations. North Texas SC will move into a brand-new, 7,500-seat stadium in Spring 2026, marking an exciting new chapter for professional soccer in the region.
North Texas SC is the MLS NEXT Pro affiliate of FC Dallas, playing a crucial role in the player development pathway while serving as a community-focused brand rooted in North Texas. Based in Mansfield, one of the fastest-growing areas in the country, the club is dedicated to delivering an exceptional matchday experience and fostering strong partnerships with local and regional organizations. North Texas SC will move into a brand-new, 7,500-seat stadium in Spring 2026, marking an exciting new chapter for professional soccer in the region.
Position Summary:
North Texas Soccer Club, the MLS NEXT Pro affiliate of FC Dallas, is seeking a highly motivated and experienced Manager of Ticket Sales to lead our ticketing sales team in Mansfield, Texas. This is a full-time, in-person position that plays a vital role in driving revenue through season tickets, group sales, premium seating, and suites. This individual will lead a team of sales professionals and collaborate closely with departments including Marketing, Ticket Operations, Corporate Partnerships, and Game Day Operations. North Texas SC will be moving to a brand new 7,500 capacity stadium in one of the fastest growing areas in the country opening in the Spring of 2026.
The ideal candidate will be a proven leader with strong strategic sales skills, experience developing high-performing teams, and a passion for growing the game of soccer in North Texas.
Primary Responsibilities:
- Develop and execute ticket sales strategies in coordination with North Texas SC and FC Dallas leadership, including forecasting, budgeting, promotions, and CRM campaigns.
- Lead and inspire a team of Account Executives to achieve sales goals for season tickets, group sales, and premium seating.
- Train and coach ticket sales staff to support individual growth and team performance.
- Analyze customer data and market trends to create targeted sales campaigns and maximize ticket revenue.
- Design sales contests and incentives to create a results-driven and positive sales environment.
- Maintain strong customer relationships through exceptional service and proactive outreach.
- Represent the club in community and in-stadium events to drive fan engagement and sales opportunities.
- Partner closely with other departments including Ticket Operations, Service & Retention, Corporate Partnerships, Marketing, Human Resources.
- Regularly communicate with FC Dallas and MLS NEXT Pro leadership to align on organizational goals and best practices.
Qualifications & Requirements:
- Minimum of 5 years of professional sales experience, including at least 2 years in a leadership or managerial role.
- Proven ability to lead and motivate a sales team in a fast-paced environment.
- Strong interpersonal skills with a passion for engaging with fans and community members.
- Experience with CRM systems and ticketing platforms.
- Strategic thinker with strong organizational and problem-solving skills.
- Strong communication skills (verbal and written).
- Ability to prioritize and manage multiple tasks and deadlines effectively.
- Willingness to work a flexible schedule, including evenings, weekends, and holidays based on event and game schedules.
- Must be based in or willing to relocate to Mansfield, TX – this is not a remote or work-from-home position.
- Take on additional responsibilities as needed or assigned, contributing to a collaborative and growing team environment.
- Bilingual a Plus but not required!
North Texas SC is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We celebrate diversity and are proud to be an organization where everyone is respected and valued.
Salary : $50,000
