What are the responsibilities and job description for the Fleet Business Relations – Key Account Specialist position at FCA?
The Fleet Business Relations Key Account Specialist is responsible for all operational activities within Fleet, Supply Chain, Logistics and Finance to ensure that Stellantis’ largest key fleet account orders are built and delivered according to contractual obligations. The Key Account Specialist will work closely with internal departments within Fleet, Sales, Supply Chain, Logistics, and Finance in all facets to ensure Order-To-Delivery (OTD) and Preferred Shipping Periods (PSP) are adhered to per contractual obligations with Fleet customers. They will also work directly with key large fleet accounts to ensure customer needs are being addressed. This is a critical customer facing role supporting customer retention and sales growth objectives. It is a developmental position with enterprise wide responsibilities and visibility.
Duties include:
Customer relationship management –responding to Fleet Management Companies and key large fleet accounts inquiries and operational concerns.
Vehicle order and project management – proactive monitoring of key accounts to ensure vehicle orders progress through production, logistics and delivery to meet customer expectations and contractual obligations
Invoicing and incentives – ensure appropriate billing and application of incentives
Basic Qualifications:
Bachelor's degree
1 year of Sales, Customer Service, Finance, Distribution or other related experience
Strong customer service skills, both written and verbal
Advanced skillset in Microsoft Excel (i.e. pivot tables, macro’s, ect.)
Must be detail oriented with strong analytical and problem-solving capabilities.
Preferred Qualifications:
Bachelor's degree in Business, Supply Chain, Finance or a related field of study
Experience within the automotive industry in a sales or supply chain role
Strong communication skills in negotiations and conflict management
Excels in building positive working relationships
EOE / Disability / Veteran
At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future.
Our benefits reflects the FCA commitment to helping you reach your personal and professional goals. In addition to an environment that promotes career development, we offer benefits for a healthy lifestyle and a rewarding future, designed to take care of you and your family, in various stages of life.
As a global company, our employee packages will vary by country, customary norms and the legal entity into which you are hired.
Duties include:
Customer relationship management –responding to Fleet Management Companies and key large fleet accounts inquiries and operational concerns.
Vehicle order and project management – proactive monitoring of key accounts to ensure vehicle orders progress through production, logistics and delivery to meet customer expectations and contractual obligations
Invoicing and incentives – ensure appropriate billing and application of incentives
Basic Qualifications:
Bachelor's degree
1 year of Sales, Customer Service, Finance, Distribution or other related experience
Strong customer service skills, both written and verbal
Advanced skillset in Microsoft Excel (i.e. pivot tables, macro’s, ect.)
Must be detail oriented with strong analytical and problem-solving capabilities.
Preferred Qualifications:
Bachelor's degree in Business, Supply Chain, Finance or a related field of study
Experience within the automotive industry in a sales or supply chain role
Strong communication skills in negotiations and conflict management
Excels in building positive working relationships
EOE / Disability / Veteran
At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future.
Our benefits reflects the FCA commitment to helping you reach your personal and professional goals. In addition to an environment that promotes career development, we offer benefits for a healthy lifestyle and a rewarding future, designed to take care of you and your family, in various stages of life.
As a global company, our employee packages will vary by country, customary norms and the legal entity into which you are hired.
