What are the responsibilities and job description for the Warranty and Reliability Specialist- Fuel and Emissions position at FCA?
T he Stellantis Customer Experience Organization is currently seeking a Warranty & Reliability Specialist to join our Quality team at the Stellantis Quality Engineering Center in Auburn hills, Michigan. Warranty & Reliability Specialist is responsible to f acilitate and lead quality teams to assist with identification and corrective actions of failures identified through the analysis process while supporting Warranty Recovery.
The candidate must have proven track record for developing and executing standardization of manufacturing Quality enablers. The Warranty & Reliability Specialist expert must be a creative problem solver, proactive and steadfast in the identification and resolution of vehicle quality. The selected individual will have experience in managing cross-functionally and possess a broad knowledge of the entire automotive engineering, manufacturing and quality landscape and present outstanding teamwork, interpersonal and communication skills. The candidate must be high-energy, hands-on individual with strength of convictions -- a self-confident leader who, in part due to his/her personal presence, style and demeanor, effectively sells ideas and solutions to others. Moreover, this person must have unquestioned integrity.
The specific qualifications for are:
Identify new emerging field issues by analyzing warranty returned material and data to understand failure modes and effects
Manage all part return material activities for the Fuel and Emissions area to ensure returned material is utilized to assist with Corporate Quality initiatives
Review supplier testing procedures to ensure evaluations of material is accurate
Utilize corporate data reporting systems to capture quality spills and to ensure clean points are in place
Plan, prioritize, set goals and manage multiple projects in a technical and business environment
Strong communication skills to support meetings at all levels of the company, including senior leadership
Establish partnerships both internally and externally and to influence without direct authority
Commitment and dedication in delivering a premier product to the consumer
Represent the "Voice of the Customer" to the platform teams
Contribute or drive team success by clarifying expectation and minimizing political hurdles
Demonstrate unwavering commitment to delivering results and champion achievements
Exhibit a willingness to do things differently and consistently translate ideas into actions that deliver results
Strong interpersonal skills with ability to work in a team environment
Managed day-to-day activities of assigned UAW personnel
Must possess strong communication & presentation skills
Self-motivated and willing to challenge teams on all aspects of quality
Basic Qualifications:
Bachelors of Science or higher in Engineering or a related technical degree (Business Technical or dual degree is acceptable I.E.: Major in BA with a minor in Automotive / Technology or Engineering Technology)
Minimum 5 years’ experience in automotive (quality/service/engineering)
Ability to collect and synthesize data into meaningful information and communicate clearly to all levels of the organization
Self-directed and team oriented with demonstrated planning/problem solving skills
Experience and working knowledge of computer systems and software required
Proficiency in the Microsoft Office suite
E xperience within a union environment
Preferred Qualifications:
High Power Point presentation skills
Experience within a union environment
Working knowledge of STLA data systems
Must have good technical and analytical problem solving skills
Knowledge of data analytics tools (Quantic/Palantir)
Green Belt/Black Belt certification
EOE / Disability / Veteran
At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future.
Our benefits reflects the FCA commitment to helping you reach your personal and professional goals. In addition to an environment that promotes career development, we offer benefits for a healthy lifestyle and a rewarding future, designed to take care of you and your family, in various stages of life.
As a global company, our employee packages will vary by country, customary norms and the legal entity into which you are hired.
The candidate must have proven track record for developing and executing standardization of manufacturing Quality enablers. The Warranty & Reliability Specialist expert must be a creative problem solver, proactive and steadfast in the identification and resolution of vehicle quality. The selected individual will have experience in managing cross-functionally and possess a broad knowledge of the entire automotive engineering, manufacturing and quality landscape and present outstanding teamwork, interpersonal and communication skills. The candidate must be high-energy, hands-on individual with strength of convictions -- a self-confident leader who, in part due to his/her personal presence, style and demeanor, effectively sells ideas and solutions to others. Moreover, this person must have unquestioned integrity.
The specific qualifications for are:
Identify new emerging field issues by analyzing warranty returned material and data to understand failure modes and effects
Manage all part return material activities for the Fuel and Emissions area to ensure returned material is utilized to assist with Corporate Quality initiatives
Review supplier testing procedures to ensure evaluations of material is accurate
Utilize corporate data reporting systems to capture quality spills and to ensure clean points are in place
Plan, prioritize, set goals and manage multiple projects in a technical and business environment
Strong communication skills to support meetings at all levels of the company, including senior leadership
Establish partnerships both internally and externally and to influence without direct authority
Commitment and dedication in delivering a premier product to the consumer
Represent the "Voice of the Customer" to the platform teams
Contribute or drive team success by clarifying expectation and minimizing political hurdles
Demonstrate unwavering commitment to delivering results and champion achievements
Exhibit a willingness to do things differently and consistently translate ideas into actions that deliver results
Strong interpersonal skills with ability to work in a team environment
Managed day-to-day activities of assigned UAW personnel
Must possess strong communication & presentation skills
Self-motivated and willing to challenge teams on all aspects of quality
Basic Qualifications:
Bachelors of Science or higher in Engineering or a related technical degree (Business Technical or dual degree is acceptable I.E.: Major in BA with a minor in Automotive / Technology or Engineering Technology)
Minimum 5 years’ experience in automotive (quality/service/engineering)
Ability to collect and synthesize data into meaningful information and communicate clearly to all levels of the organization
Self-directed and team oriented with demonstrated planning/problem solving skills
Experience and working knowledge of computer systems and software required
Proficiency in the Microsoft Office suite
E xperience within a union environment
Preferred Qualifications:
High Power Point presentation skills
Experience within a union environment
Working knowledge of STLA data systems
Must have good technical and analytical problem solving skills
Knowledge of data analytics tools (Quantic/Palantir)
Green Belt/Black Belt certification
EOE / Disability / Veteran
At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future.
Our benefits reflects the FCA commitment to helping you reach your personal and professional goals. In addition to an environment that promotes career development, we offer benefits for a healthy lifestyle and a rewarding future, designed to take care of you and your family, in various stages of life.
As a global company, our employee packages will vary by country, customary norms and the legal entity into which you are hired.
