Warranty and Inventory Manager

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Position Summary

We are seeking a highly organized and detail-oriented Parts Inventory/Warranty Manager to oversee the efficient management of parts inventory and warranty claims for our company. This role will be responsible for ensuring accurate inventory levels, timely processing of warranty claims, and maintaining strong relationships with suppliers and internal customers. The ideal candidate will have a strong understanding of parts management, warranty processes, and excellent problem-solving skills. 

Primary Duties And Responsibilities

• Oversee the inventory of all parts and products, ensuring that stock levels are maintained to meet demand. 
• Ensure regular inventory audits and reconciliations for accuracy and reduce discrepancies, at all locations. 
• Develop and implement inventory control procedures to minimize loss, theft, or damage. 
• Manage the ordering, receiving, and stocking of parts processes, working closely with suppliers to maintain optimal levels. 
• Oversee the processing and tracking of warranty claims, ensuring all necessary documentation is submitted accurately and on time. 
• Coordinate with suppliers and manufacturers to resolve warranty issues efficiently. 
• Ensure the review and approval of warranty claims based on company policies and manufacturer guidelines. 
• Build and maintain relationships with parts suppliers and manufacturers to ensure timely delivery and competitive pricing. 
• Negotiate warranty terms and conditions with suppliers and manufacturers to maximize benefits for the company and customers. 
• Maintain accurate records of parts inventory, warranty claims, and associated costs. 
• Generate regular reports on inventory levels, warranty claims, and related expenses for management review. 
• Analyze warranty trends and inventory data to recommend improvements in processes and cost-saving opportunities. 
• Train, supervise, and support inventory and warranty team members, ensuring that they are following best practices and maintaining high standards of accuracy. 
• Work closely with the internal customer team to resolve any parts or warranty-related issues promptly. 
• Ensure compliance with company policies, industry regulations, and safety standards. 
• Continuously assess and improve inventory management and warranty handling processes to improve efficiency and reduce costs.
  
  

Education

Job Qualifications

• High School diploma or GED
  
  

Experience And Competencies

• Proven experience in parts inventory management, warranty handling, or a similar role, ideally in a refuse, automotive, or heavy equipment environment. 
• Strong understanding of parts inventory systems, warranty processes, and supply chain management. 
• Proficient in using inventory management software and Microsoft Office Suite (Excel, Word, etc.). 
• Excellent organizational, communication, and problem-solving skills. 
• Ability to work independently and as part of a team. 
• Strong attention to detail and ability to manage multiple tasks simultaneously. 
• Familiarity with relevant industry standards and warranty terms. 
  
  

Benefits

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short-Term & Long-Term Disability
• Training & Development