Hybrid Remote Private Event Sales Manager

The Hybrid Remote Private Event Sales Manager assists the Private Event Sales Director to drive revenue growth through the strategic planning and execution of private events across our restaurant group. The Event Sales team of sales professionals identifies, cultivates, and secures private event opportunities while providing unparalleled service to clients. This role requires a results-driven individual with exceptional communication skills who can manage the complexities of event catering logistics from a remote setting, ensuring that clients receive exceptional service and that events proceed without issues.

Key Responsibilities

• Responsible for booking events at multiple FCM locations as assigned by the Private Event Sales Director. Engage with clients virtually to understand their event needs, preferences, and budget restraints. This includes answering all inquiries in a timely manner through CRM software, email, or phone; answering all questions from client, creating proposals and BEOs in CRM, creating contracts in CRM, and ensuring a smooth transition to location GM/team once the event has been booked.
• Become the key liaison between the client and all internal and external operating partners in order to ensure a flawless event.
• Conduct client meetings as needed to cultivate strong relationships, understand their needs, and deliver exceptional event experiences.
• Build relationships with all location GMs to understand each location logistically, and to help plan and coordinate all events collaboratively.
• Collaborate with cross-functional teams (Marketing, Operations, Culinary) as needed to ensure seamless event execution.
• Perform administrative tasks as assigned by the Private Event Sales Director.
• While this role is mostly remote, the Private Event Sales Manager must be available to be onsite as needed for location tours, meetings and/or coordination of events as required. Events that would require onsite tours, meetings or coordination include high-value events or events that require a high level of detailing and coordination such as weddings, bar/bat mitzvahs, corporate galas, etc. This may require some nights and weekend hours.
• Become proficient in CRM (TripleSeat) for all lead tracking, client communication, creation of BEOs and contracts, and event financials.

Qualifications

• Prior experience in event planning, catering coordination, or the hospitality industry is essential. Restaurant group, hotel or catering company setting preferred.
• High school diploma is required; a bachelor's degree in hospitality management, culinary arts, or a related field is preferred.
• Must be willing to work a flexible schedule, though mostly remote. Evening hours or weekend hours may be required, as well as onsite location hours based on event schedule.
• Exceptional verbal and written communication abilities to interact effectively with clients and team members remotely. Must be able to effectively and clearly communicate with other departments to ensure successful events.
• Must be proficient in Google Workspace. Familiarity with catering CRM or Tripleseat a plus.
• Exceptional organizational, follow-through and client service communication skills required.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• Flexible schedule
• Paid time off

Schedule:

• Evenings as needed
• Nights as needed
• Weekends as needed

Work Location: Hybrid remote in Philadelphia, PA 19123

Salary : $50,000