What are the responsibilities and job description for the FCN Operations Specialist position at FCN Bank?
Department: Operations Specialist 1
Job Status: Full-time
FLSA Status: Non-Exempt
Reports to: VP Operations /Secrecy Officer
Amount of Travel Required: Local
Positions Supervised: No
Work Schedule: Monday – Friday
Position Summary
The Operations Specialist 1 plays a key role in supporting FCN Bank’s operations team by assisting with Customer Identification Program (CIP) requirements, processing wire transfers, balancing Certificates of Deposit (CDs), and performing various day-to-day operational tasks. This position requires attention to detail, strong organizational skills, and a commitment to upholding FCN Bank’s dedication to excellence and community service.
Key Responsibilities
- Ensure compliance with CIP requirements by verifying and obtaining necessary identification for new accounts; scan and maintain documentation in the system as needed.
- Process domestic and international wire transfers in accordance with regulatory guidelines and bank policies.
- Provide backup support for CD and IRA balancing, including preparing required reports.
- Assist the BSA Officer with various tasks to support the bank’s compliance and anti-money laundering efforts.
- Support Deposit Operations functions as assigned, ensuring accuracy and efficiency in daily tasks.
Skills & Abilities
- High School Diploma or equivalent (GED) is required, reflecting our belief in the value of education and lifelong learning.
- Minimum of 6 months of customer service experience, demonstrating your commitment to serving our customers with excellence.
- Proficiency in computer skills, including the Jack Henry System, Microsoft Word, and Outlook, showcasing your adaptability and technological proficiency.
- Strong communication and problem-solving skills, reflecting our commitment to effective communication and proactive problem-solving.
- Ability to multi-task and prioritize effectively in a fast-paced environment, reflecting our dedication to efficiency and productivity.
- Proficiency in Microsoft Excel, and Outlook, demonstrating your commitment to continuous improvement and learning.
- Attention to detail and accuracy in all tasks, reflecting our commitment to excellence and reliability.
- Ability to work well with others, embodying our belief in the power of teamwork and collaboration.
At FCN Bank, our mission is to empower our customers and communities through exceptional service and financial expertise. If you share our passion for serving others and making a difference, we invite you to join our team as an FCN Operations Specialist 1. Together, we'll continue to uphold our core values of integrity, excellence, and community impact. Apply now and become part of a team that's dedicated to making a positive difference every day.
FCN Bank N.A. is an equal-opportunity employer.
