What are the responsibilities and job description for the Synergy Administrator Assistant position at FCN Bank?
FCN Bank Synergy Administrator Assistant
Department: Synergy
Job Status: Full-time
FLSA Status: Non-Exempt
Reports to: Synergy Administrator
Amount of Travel Required: Local
Positions Supervised: None
Work Schedule: Monday – Friday (Some nights and weekends)
Position Summary
At FCN Bank, we're committed to leveraging innovative technology to enhance our operations and serve our customers more effectively. As an FCN Synergy Administrator Assistant, you'll play a vital role in supporting our Synergy team in maintaining our document management platform. Join us in our mission to provide seamless banking experiences and empower our team to serve our community with excellence.
Essential Functions
- Accurately scan and index documents into the Synergy Platform, ensuring the integrity and accessibility of our digital records.
- Monitor new loans as they are completed and ready for indexing, demonstrating our commitment to efficiency and responsiveness.
- Review indexed documents for accuracy, reflecting our dedication to quality and precision.
- Monitor emails for documents to be placed into the Synergy Platform, prioritizing timely processing and organization.
- Identify and resolve indexing errors, deleted files, and missing documents, showcasing your problem-solving skills and attention to detail.
- Assist bank employees in locating documents, fostering collaboration and teamwork across departments.
- Participate in training sessions as needed, demonstrating your commitment to continuous learning and improvement.
Skills & Abilities
- High School Diploma or equivalent (GED) is required, reflecting our belief in the value of education and lifelong learning.
- Previous banking experience is preferred, demonstrating your understanding of industry-specific processes and requirements.
- Must be a team player, embodying our core value of collaboration and teamwork.
- Strong interpersonal skills, enabling you to communicate effectively with colleagues and stakeholders.
- Ability to problem solve and manage time effectively, reflecting our commitment to efficiency and productivity.
At FCN Bank, our mission is to empower our customers, employees, and communities through innovative solutions and exceptional service. If you're passionate about leveraging technology to drive operational excellence and enhance customer experiences, we invite you to join our team as an FCN Synergy Administrator Assistant. Together, we'll continue to uphold our core values of integrity, teamwork, and customer focus. Apply now and become part of a team that's dedicated to shaping the future of banking.
FCN Bank N.A. is an equal-opportunity employer.
