What are the responsibilities and job description for the Dental Front Office Administrator- Endodontic specialty practice position at FDGENDO?
About us
FDG ENDO is a small business in Miami, FL. that specializes in the highest level of endodontic care (root canal treatment). We are a professional, customer-centric and fast-paced office with a strong and supportive staff culture. Above all our goal is to deliver the highest level of clinical care as part of a next level customer service experience. .
Our work environment includes:
- Modern office setting
- Lively atmosphere
- Challenging and rewarding
- Family-style office culture
Front Office Administrator: Responsible for all duties related to reception and patient scheduling, insurance verification, treatment scheduling and coordination, communication with referring dental offices, insurance companies, etc, completion of all letters corresponding to patient care, bill pay, and then some! All while maintaining the HIGHEST level of customer service and a "team -first" attitude.
Qualifications
- Strong computer skills and proficiency in Microsoft Office
- Previous experience in a dental front office or similar administrative role in dental office
- Prior experience in hospitality would be a plus
- Excellent customer service and phone etiquette
- Ability to manage multi-line phone systems and handle patient inquiries
- Organizational skills with experience in calendar management and data entry
- Bilingual in Spanish is a plus. English is absolutely required
- Familiarity with QuickBooks and office management practices
- Lastly: We are looking for a team player who is "yes-minded" and always looking to solve problems quickly and efficiently for our patients and referring doctors. The pace is fast and the hour can be difficult at times so flexibility is also must. Our main priority at FDGendo is keeping happy patients and referring doctors which means it must be your priority too!
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Schedule:
- Monday to Friday
- No weekends
Experience:
- Dental receptionist: 1 year (Preferred)
Language:
- english and spanish (Required)
Work Location: In person
Salary : $20