What are the responsibilities and job description for the Treatment Coordinator position at Featherstone Periodontics & Implant Dentistry?
Join Our Team at Featherstone Periodontics and Implant Dentistry!
With over 30 years of experience in delivering exceptional periodontal care, Featherstone Periodontics and Implant Dentistry proudly serves Northern Illinois and Southern Wisconsin with four office locations. We are committed to investing in our employees and fostering a supportive, positive workplace culture.
We are currently seeking a dedicated and detail-oriented Treatment Coordinator to join our Rockford office. This role is essential in ensuring outstanding patient care and the smooth operation of our practice. The ideal candidate will have strong communication skills, keen attention to detail, and a passion for delivering top-tier customer service in a healthcare setting.
Position Requirements:
Prior dental experience is required
Schedule:
- Monday - Thursday: 7:40 AM – 5:00 PM
- Friday: 7:40 AM – 2:00 PM
Key Responsibilities:
- Serve as the primary point of contact for patients, assisting with inquiries, appointment scheduling, and treatment coordination.
- Educate patients about treatment plans, procedures, and financial options.
- Verify insurance coverage, process claims, and liaise with insurance providers.
- Maintain accurate patient records and documentation.
- Collaborate with the clinical team to ensure a seamless patient experience.
- Assist with administrative tasks
- Uphold HIPAA compliance and maintain patient confidentiality.
- Participate in team meetings, training sessions, and ongoing professional development.
Qualifications:
✔ Previous experience in a dental or periodontal office
✔ Strong knowledge of dental terminology, treatment planning, and case acceptance
✔ Excellent communication and interpersonal skills for patient and team interactions
✔ Detail-oriented with strong organizational and multitasking abilities
✔ Proficiency in dental practice management software and other computer applications
✔ Understanding of HIPAA regulations and patient privacy laws
✔ Certification or training in dental assisting or office management is a plus
Benefits:
✅ Competitive hourly wage
✅ Paid time off and holidays
✅ Comprehensive health, vision, and dental benefits
✅ A positive, collaborative, and supportive team environment
If you're passionate about patient care and meet the qualifications above, we’d love to hear from you!
Apply today at: www.featherstoneperio.com