Senior Information Technology Business Analyst

All applicants must be US citizens or Permanent Residents and have resided in the United States for at least three (3) years.

We are seeking an IT Lead Business Analyst to join our Solutions Delivery and Automation teams at the Federal Reserve Bank of Boston. As a more senior individual contributor, you will help our program efforts through collaboration with various departments and stakeholders to gather, document, and analyze business requirements, processes, and workflows. You will support 4-5 delivery teams and develop use cases and execute QA testing. You will translate these requirements into functional specifications for technology teams and work closely with project managers, developers, and testers to ensure successful project delivery. The Lead IT Business Analyst will be very comfortable in an Agile environment and will also be involved in identifying areas for process improvement and recommending solutions to enhance operational efficiency and effectiveness. As a Lead, you will also help shape how our business analysis performs, mentoring and coaching others to enhance the performance of the overall team.

This position is hybrid based in our Boston office

How You Will Make a Difference

• Collaborate with IT business partners and team members to perform the business analysis that will help shape business outcomes and determine which resources best apply to solving business problems:
• Independently partner with business area management and senior leadership to understand business objectives and assist in the prioritization of initiatives.
• Translate business requirements into clear user stories and functional specifications.
• Lead the assessment of complex initiatives from inception to completion, collaborate with project managers during project execution and ensure output aligns with business objectives and stakeholder requirements
• Document business requirements, user stories and success criteria.
• Research and identify emerging trends.
• Identify and document improvements of business processes, systems and workflows to enhance efficiency.
• Conduct research and analysis of market trends and customer needs to identify new business opportunities.
• Develop business cases, ROI analysis and recommendations that support investment decisions.
• Lead cross-functional teams in the analysis of business requirements, solution design and implementation planning.
• Propose innovative and practical solutions that meet business needs.
• Participate in the development of departmental business analysis standards and operating procedures.
• Act as a mentor/coach for other analysts by providing guidance on methodologies and best practices.
• Foster collaboration and alignment across departments and stakeholders to ensure successful project deliveries and business outcomes.
• Serve as the liaison between stakeholders and technology teams.
• Present findings, recommendations and project updates to various audiences.
• Participate in system testing, user acceptance testing and validation of implemented solutions.

• Knowledge and Experience:
• Knowledge and experience normally acquired through, or equivalent to, the completion of a Bachelor's degree and a minimum of 7-9 years of IT job-related experience.
• 6 years of experience as a business analyst supporting an IT organization is required.
• Proven track record of driving complex initiatives.
• Excellent analytical and problem-solving skills with the ability to think outside the box.
• Excellent communication and leadership skills.
• Strong interpersonal, negotiation, influencing and interviewing skills with the ability to facilitate meetings efficiently and effectively at on-site or virtual settings and with staff from all levels within the Federal Reserve System.
• Experience with agile frameworks such as Scrum and Kanban is required.
• Competency using tools such as Jira, Office 365, Power BI and Tableau is required
• Experience with project portfolio management processes and tools.
• Ability to thrive in a fast-paced environment.
• Ability to manage multiple business requirements projects simultaneously.
• Strong customer service orientation.
• Demonstrated resourcefulness and creative problem-solving skills.
• Certification in Business Analysis, Client Relationship Management, Change Management, or Project Management is preferred

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

All employees assigned to this position will be subject to FBI fingerprint/ criminal background and Patriot Act/ Office of Foreign Assets Control (OFAC) watch list checks at least once every five years.

For this job, any offer of employment is contingent upon successfully passing a two-phase security screening. The first phase consists of the satisfactory completion of a physical examination (including a drug screening), reference checks, and a security investigation consisting of credit and criminal history checks.

The second phase, which might not be complete until after you begin working at the Reserve Bank, is an additional risk-based security screening determined by the risk rating of the position. Depending upon the sensitivity of the position, this phase may include, and is not limited to, work and residency eligibility verification, and personal interviews with the candidate, references, and prior employers.