What are the responsibilities and job description for the Sales and Customer Service Leader position at FedEx Office?
Job Description: We are seeking a highly skilled and motivated individual to join our team as a Store Assistant Manager. In this role, you will be responsible for leading a team of sales professionals and overseeing all aspects of store operations, including customer service, sales, and production processes.
About the Role: The Store Assistant Manager will work closely with the Store Manager to develop and implement strategies to improve sales performance and customer satisfaction. You will be responsible for monitoring and managing inventory levels, ensuring accurate counts and minimal waste.
- Key Responsibilities:
- Lead a team of sales professionals and ensure excellent customer service
- Oversee store operations, including production, shipping, and receiving processes
- Monitor and manage inventory levels, ensuring accurate counts and minimal waste
- Develop and implement strategies to improve sales performance and customer satisfaction
- Collaborate with the Store Manager to achieve sales goals and objectives
Responsibilities:
- Operations:
- Manage store inventory levels, including ordering and receiving supplies
- Ensure accurate and timely delivery of customer orders
- Maintain a clean and organized store environment