What are the responsibilities and job description for the Revenue Cycle Coordinator position at FedEx?
About the Role
We are currently seeking a highly skilled Revenue Cycle Coordinator to join our team. As a Revenue Cycle Coordinator, you will play a critical role in ensuring seamless customer interactions and resolving billing discrepancies. This position requires strong analytical and communication skills to monitor assigned customer accounts, identify potential issues, and work with team members to resolve process and billing problems.
The ideal candidate will have a keen eye for detail, excellent problem-solving abilities, and the ability to prioritize tasks effectively. If you are a motivated individual who thrives in a fast-paced environment and is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
Key Responsibilities
We are currently seeking a highly skilled Revenue Cycle Coordinator to join our team. As a Revenue Cycle Coordinator, you will play a critical role in ensuring seamless customer interactions and resolving billing discrepancies. This position requires strong analytical and communication skills to monitor assigned customer accounts, identify potential issues, and work with team members to resolve process and billing problems.
The ideal candidate will have a keen eye for detail, excellent problem-solving abilities, and the ability to prioritize tasks effectively. If you are a motivated individual who thrives in a fast-paced environment and is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
Key Responsibilities
- Monitor assigned customer accounts to proactively identify and resolve process and billing issues.
- Work closely with team members to resolve discrepancies and ensure accurate invoicing.
- Pull, sort, and research shipments that were unable to be booked as revenue due to invoice discrepancies.
- Evaluate account history and aging reports to determine prioritization of collection efforts.