What are the responsibilities and job description for the Workday Functional Support Analyst position at FedTec?
FedTec is a premier digital solutions, infrastructure services, and cybersecurity provider for federal government agencies. With a focus on innovative solutions and transformative insight, we empower agencies to navigate complexity and stay ahead in an ever-evolving technology landscape. Our expertise in cutting-edge technologies optimizes operations, enhances agency effectiveness, and ensures stakeholder trust. FedTec has 46 prime contracts, a total award value of $500M , and a team of over 300 full-time employees.
This is a contract role for a Workday Functional Support Analyst at FedTec in Norfolk, VA. The role involves providing day-to-day technical support, troubleshooting, and customer service for Workday systems. As an on-site position, the analyst will collaborate with teams to ensure smooth operations and support agency needs.
- Analytical Skills, Technical Support, and Troubleshooting abilities
- Customer Support and Customer Service experience
- Strong problem-solving skills and attention to detail
- Ability to communicate complex technical information clearly
- Experience with Workday systems is a plus
- Bachelor's degree in Information Technology, Computer Science, or related field