Coordinator, Communications and Community Engagement (Chicago or Washington DC/Hybrid)

Work. Serve. Thrive.

Imagine a place where your talent can make a meaningful difference in people's lives. Working at Feeding America is a uniquely rewarding experience in which our employees work together as vital parts of a much larger mission. We are innovative, mission-focused, diverse, collaborative, values-driven and focused on results.

Feeding America is the nation’s largest charity and the leading domestic hunger-relief charity in the United States. Our mission is to feed America's hungry through a nationwide network of member food banks and engage our country in the fight to end hunger. Learn more about Feeding America here.

This position is based out of Feeding America’s Chicago or Washington DC offices. At Feeding America, we believe in offering a flexible work environment. Employees can be in the office an average of 2 days a week (when not travelling for work) and work from home on other days. Employees also have access to a 30-day “work anywhere” program during the course of each calendar year that can be combined with PTO and/or holidays.

The Opportunity

The Coordinator, Communications and Community Engagement, plays a key role in catalyzing a movement to end hunger in America, by ensuring the smooth running of the Communications and Community Engagement (CCE) department. This essential role provides team-wide administrative, project management and logistical support for the department. Responsibilities include scheduling, making arrangements for and running of key team-wide meetings, events, and activities; using and sourcing relevant online tools and software to aid in the running of the department; developing associated materials and resources for team activities such as briefings and meeting notes, assisting on department-level planning and budgeting processes, supporting projects and activities involving our partner foodbanks and the people we serve; and liaising with other teams to ensure productive collaboration.

Compensation

Here at Feeding America national organization, equity is central to our mission and is an integral part of our compensation policies and structures. Historically, systemic racism and sexism in all aspects of our society, including compensation practices, has led to pay inequities that negatively impact people of color, women, and especially women of color. These practices include basing salary offers on previous compensation and negotiating salary offers. As such, we maintain transparent salary ranges and clearly defined practices for how our team, including new hires, begins and moves through these ranges. You can expect us to offer the best salary up front based on these clearly defined pay practices with little room for negotiation. The salary range listed below represents the starting to mid-point salaries for positions and comparable roles at this level at our organization and candidates should expect to be offered a salary near the starting point of the range that is listed on the job posting. We make exceptions for highly experienced (multiple years of at-level experience) new hires in accordance with our pay practices. Once hired, employees have the opportunity to progress through salary ranges via regular merit increases and step promotions.

Salary: $45,000 - $56,000 Based on Experience

Responsibilities:

• Support the planning and running of department-wide meetings and events as needed, including using and sourcing appropriate software, scheduling, logistics coordination, speaker management, managing invites and RSVPs, preparing agendas, ordering supplies and catering, post-event follow-up, and other support functions as needed.
• Provide support with updating, producing, organizing and disseminating department-wide documents, presentations, resources and materials, including team sites (e.g., Sharepoint), editorial calendars, Feeding America language style guide and brand guidelines, newsletter subscription lists, and others, as needed.
• Help track key deadlines and tasks for departmental-level engagement in internal processes such as fiscal year planning and employee reviews.
• Conduct research, prepare summaries, take meeting notes and disseminate to relevant team members.
• Offer creative input and act as logistical point person for department-wide team-building and social activities.
• Assist with other aspects of department operations including external vendor and partner correspondence, tracking key department planning and budgeting processes, contract and letter of intent drafting and processing, payment/invoice processing, and internal communication with other teams at Feeding America.
• Maintain and order supplies and marketing materials for the team.
• Other projects and duties as assigned.

Required Experience and Qualifications:

• One to two years’ experience providing administrative support for multiple stakeholders.
• Intermediate to Advanced level of proficiency with Microsoft Office Suite and Outlook applications with the ability to quickly learn other applications.
• Demonstrated experience drafting and editing correspondence, documents, presentations and inter-office communication.
• Experience in a service-oriented capacity where balancing differing stakeholder needs and interests is required.
• Strong organizational skills and ability to meet deadlines while managing multiple tasks and changing priorities. Must be able to respond to time-sensitive matters as well as longer-term initiatives.
• Strong customer service and diplomacy skills.
• Excellent verbal/written communication skills.

Foundational Requirements:

• Mission Focused: Demonstrates a commitment to Feeding America’s mission through work and action. Is committed to people keep people facing hunger at the center of our work and strives to translate this commitment into action on a daily basis. Willing to advocate for people facing hunger and serve as an ambassador for Feeding America inside and outside of work.
• Embraces Equity, Diversity and Inclusion: Demonstrates a personal commitment to valuing different background and life experiences through word and action. Takes personal actions to build an inclusive culture that ensures everyone can fully contribute based on their unique talents, skills and perspectives and feels welcomed and valued. Commits to driving equitable solutions to address root cause issues by incorporating an equity framework in their daily work. Committed to continuous personal EDI development.

Required Leadership Competencies:

• Leverages Functional Expertise: Demonstrates up-to-date knowledge and skills in the technology associated with the job.
  
• Communicates Effectively: Organizes thoughts and provides clear verbal and written messages to individuals and small groups. Communicates with colleagues and manager(s) to provide information, resolve issues, and promote ideas and proposals. Listens carefully and asks questions to build understanding.
• Collaborates Internally and Externally: Takes a positive, collaborative approach within own team and with other colleagues. Supports others’ efforts, putting aside own interests to do so. Resolves issues by approaching those involved directly in a non-judgmental, non-emotional manner.
• Manages for Results/Delegates Effectively: Takes accountability for performance and achievement of measurable goals. Seeks out ways to improve own performance and demonstrates receptivity to both positive and negative performance feedback. Supports peers in achieving and sharing success.
  
• Operates with Integrity: Does what is right, rather than what is expedient. Anchors actions and decisions in our mission. Demonstrates courage by being honest, direct, and tactful, even when it is tough to do so. Supports organization/department decisions in words and actions. Takes ownership for mistakes and corrects them.