Manager of Workforce Programs

POSITION TITLE Manager of Workforce Programs

REPORTS TO Director of Workforce Development Programs

DEPARTMENT Experience

CLASSIFICATION Mostly On-Site

STATUS Exempt

SALARY RANGE $48,000 - $49,470

COMPANY OVERVIEW

Feeding Tampa Bay serves ten counties in West Central Florida and is a leader in hunger relief across our region. Just last year, we served 85M meals to our neighbors through direct service and through our network of 400 food pantry partners.

But, we know food alone won’t solve hunger — that’s why we’re redefining what it means to feed our region. By creating pathways to possibilities for nearly 1 million people, Feeding Tampa Bay connects and convenes solutions, partners and resources that nourish long-term stability. As a member of the Feeding America network, we will work to dismantle barriers for individuals, families and seniors across our area — because it’s possible.

POSITION SUMMARY

The Manager of Workforce Programs is responsible for managing the daily operations and supervising students enrolled in Feeding Tampa Bay’s workforce training programs. The Manager will also be responsible for managing relationships with training providers, community partners, and government agencies to create a successful training experience for neighbors with barriers to employment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage daily operations of workforce training programs.
• Collaborate with the Student Services Manager and leadership to develop and maintain a pipeline of eligible students in alignment with industry standards and employer needs.
• Coordinate with the Student Services Manager, program instructors, and leadership to ensure training activities are implemented as smoothly as possible.
• Collaborate with leadership to explore new training program opportunities in alignment with the company strategic plan.
• Create and distribute training schedules in coordination with program instructors.
• Cultivate internal and external partnerships with training providers, community partners, and government agencies for successful program implementation.
• Maintain documentation of student progress during enrollment in compliance with Feeding Tampa Bay and other governing agencies.
• Collect, organize, and analyze program data for annual reporting and to inform programmatic decision-making.
• Plan and manage workforce program events including job fairs, open houses, and graduation ceremonies.
• Supervise students and encourage compliance with company policies and active participation in training activities.
• Deliver training and instruction for Distribution and Operations program in collaboration with internal and external training providers.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below represent the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

EDUCATION and/or EXPERIENCE

• Minimum of 2 years of experience managing workforce development or training programs, preferably with a focus on working with individuals with barriers to employment.
• Experience in training design and delivery, preferably in warehouse and logistics or a related field.
• Bachelor’s degree in business administration, human resources, education, or a related field is preferred.
• Experience working with diverse stakeholders, including government agencies, community organizations, and program participants.
• Experience supervising or managing teams.
• Proficiency in data analysis and reporting, including the ability to collect, organize, and interpret data to inform program decisions.
• Strong project management and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite, Google Suite, and learning management systems.
• Certified forklift operator and forklift trainer or willingness to be certified as a trainer.