What are the responsibilities and job description for the Logistics Coordinator position at Feetures?
Who We Are:
Feetures is an industry leading performance sock brand whose mission is to make products for people in motion to help them perform their best. We have a team-oriented culture where everyone’s voice is valued, and everyone does what it takes to accomplish our goals. We are looking for other highly motivated people who want to make a meaningful contribution to our success.
Position Summary:
The Logistics Coordinator will work within the Operations department to handle all domestic routing processes for inbound and outbound shipments at the Hickory Distribution Center. The individual will coordinate pickups and deliveries with domestic logistics service providers, communicate and negotiate with logistics service providers, vendors, commerce partners, and work to solve problems for in-transit complications. Your main area of focus will be domestic shipping for major national accounts as well as other key domestic accounts.
Necessary Skills to Succeed:
- Coordinate with Customer Service and Warehouse to manage bulk order shipments and processes for our national partners.
- Own and manage routing guides and communicate/collaborate with the Logistics Manager and Operations team about changes made by national customers in shipping processes.
- Run reports, apply information in shipping processes, and bridge communications between departments.
- Coordinate with Inbound/Outbound and Purchasing Coordinator to manage LTL outbound shipments.
- Works with warehouse team to ensure timely shipments according to vendor/partner routing procedures, labeling, and packing requirements.
- Track research, and handle disputes and chargebacks related to shipping/labeling issues for national partners.
- Consistently collaborate with Finance, Customer Service, and Operations departments, and own communications with national partners and customers.
- Review purchase orders and shipping documents to ensure accuracy.
Qualifications:
- Ability to maintain and adhere to deadlines
- Strong computer/software skills—specifically MS Office Suite (heavy Excel and Word).
- Ability to acclimate and adapt to ERP and WMS systems.
- Ability to learn multiple routing systems required by national partners.
- Strong attention to detail and follow through.
- Strong email, phone and in-person communication skills
- Ability to cross train and adapt to a changing environment.
- Strong problem-solving skills.
- Strong organizational skills.
- Previous experience in routing and shipping is encouraged (1 years)
- Experience commensurate with job requirements is required
Benefits:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life & Disability Insurance
- 401(k) with company match
Paid Time Off and Company Paid Holidays:
- Feetures offers 20 PTO days which are available to you on day-one of employment and are available to all employees, no matter your role. After working at Feetures for 5 years, your PTO days will increase to 25 days. These days can be used for vacations, appointments, and sick days.
- Additionally, Feetures offers 10 company paid holidays along with 1 floating holiday to be used at your discretion.
Perks:
- Parking provided (Charlotte office and onsite at Hickory office)
- DEIB team
- Employee Engagement team
- Monthly stipend to pursue/maintain an active lifestyle
Feetures is an Equal Opportunity Employer that welcomes and encourages all
applicants to apply regardless of age, race, sex, religion, color, national origin,
disability, veteran status, sexual orientation, gender identity and/or expression,
marital or parental status, ancestry, citizenship status, pregnancy or other reason
protected by law.
