What are the responsibilities and job description for the Production Control Customer Service Representative position at Feintool?
Production Control Customer Service Representative.
We are seeking a skilled Production Customer Service Representative to join our team. The ideal candidate will ensure that customer delivery requirements are successfully planned, supported, and executed. This individual will ensure that the production schedule supports the customer requirements via directly working with the Scheduler.
What you need.
Major Duties and Responsibilities
What we can offer you
Apply now.
Qualified candidates please send resume that must include salary history and requirements to
Apply by email
We are looking forward to your application with salary expectation preferably by email to: hr.tn@feintool.com
Apply by mail
Feintool Tennessee, Inc Attn
Human Resources
2930 Old Franklin Road
Antioch, TN 37013
The uniform designation includes candidates of every gender.
- Standort: United States - Nashville
- Bereich: Logistics
- Organisation: Feintool Tennessee, Inc.
- Eintrittsdatum: asap.
We are seeking a skilled Production Customer Service Representative to join our team. The ideal candidate will ensure that customer delivery requirements are successfully planned, supported, and executed. This individual will ensure that the production schedule supports the customer requirements via directly working with the Scheduler.
What you need.
Major Duties and Responsibilities
- Act as information resource between Customer and Scheduler.
- Review impact of releases, change and communicate issues back to Customer.
- Direct customer contact on a daily basis.
- Review and load EDI's that come in from various customers.
- Some manual entry of releases from certain customers or for special orders.
- Monitor waterfall charts of releases' changes through ERP system report to support discussions with customers, as needed.
- Exercise high degree of independent decision making regarding organizing and performing work to meet customer requirements.
- Help ensure Customer PO's are entered in and cost is verified with Sales on new products and spot-buy PO's.
- Works with Logistics on shortages, etc. to ensure customer needs are met.
- Works closely with related departments to communicate any part shortages and recovery plans.
- Other related duties as assigned.
What we can offer you
- Monthly Bonus
- Medical with FSA
- Dental
- Vision
- Free basic life, STD, LTD
- Employee Assistance Program
- 2 weeks vacation
- 10 paid holidays
- Paid sick days
- 401k with 100% match on first 3% and 50% match on next 1%
- $100 reimbursement on safety glasses and shoes
- $1,000 Employee Referral Bonus
- Annual Holiday party
- Anniversary awards including free watch, monetary bonus, 1 week more vacation etc.
- Advancement opportunities
Apply now.
Qualified candidates please send resume that must include salary history and requirements to
Apply by email
We are looking forward to your application with salary expectation preferably by email to: hr.tn@feintool.com
Apply by mail
Feintool Tennessee, Inc Attn
Human Resources
2930 Old Franklin Road
Antioch, TN 37013
The uniform designation includes candidates of every gender.