What are the responsibilities and job description for the Parts Counter Sales position at Feldman of Livonia?
We are seeking a motivated and customer-oriented Parts Counter Sales Representative to join our team. The ideal candidate will be responsible for providing exceptional service to customers, assisting them in selecting the right parts for their needs, and ensuring a smooth sales process.
Key Responsibilities:
- Greet customers and assist them in identifying and selecting parts and accessories.
- Provide accurate information to Service/Body Shop/Customers regarding parts availability, pricing, and specifications.
- Process sales transactions efficiently and accurately.
- Maintain an organized and well-stocked parts counter.
- Pull products to fill orders
- Collaborate with the Parts Manager to ensure proper stock levels and timely replenishment.
- Handle customer inquiries and resolve any issues or concerns in a professional manner.
- Stay updated on product knowledge and industry trends to better assist customers.
- Previous experience in parts sales or a related field is preferred.
- Strong customer service and communication skills.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Basic computer skills and familiarity with inventory management systems.
- Detail-oriented with strong organizational skills.
- A team player with a positive attitude and a willingness to learn.
We offer a competitive salary and benefits package, along with opportunities for professional growth and development. If you are passionate about customer service and have a keen interest in automotive parts, we encourage you to apply.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
