What are the responsibilities and job description for the Parts Manager at Mercedes-Benz Dealership position at FELDMANNS IMPORTS INC?
Job Details
CALLING ALL EXPERIENCED PARTS MANAGERS!
Are you a dynamic parts leader with a passion for the automotive industry? Do you have a track record of success in managing a team of high-performing parts specialists? Do you have excellent organizational skills? Are you able to multi-task in a fast-paced environment? Do have a strong attention to detail?
If so, we want to hear from you!
Here at Feldmann Imports you will be responsible for managing the parts department, ensuring accuracy of inventory, and providing excellent customer service to both internal and external customers.
Apply immediately for this once in a lifetime opportunity! We can’t wait to meet you!
Feldmann Imports is a family owned and operated Mercedes-Benz dealer. Our ability to perform at such a high level is directly related to the efforts of our talented team of professionals, and we're looking for more great people to join our team. We strive for excellence in everything we do while keeping a servant heart to leave a lasting legacy!
What We Offer
- Store Hours: Monday-Friday 9:30am-6pm and Saturday 8:30am-5pm. Closed Sundays.
- Monthly bonuses
- Closed Holidays*: Thanksgiving, Christmas Eve, Christmas Day, New Year's Day Memorial Day, 4th of July and Labor Day
- Discounts on products and services
- Comprehensive Benefit Package
- 401K Plan with Aggressive Employer Match Program
- Short Term Disability
- Growth opportunities
- Employee vehicle purchase plans
- Saturday Lunches
- Potential for long term job security
- Health and wellness
- Over 25% of our employees have been a part of our team for over 10 years!
- More than 10% have been with us for more than 20 years!
- Additionally, more than 25% of our staff are female!
- Over 15% of our employees have been promoted!
Responsibilities
- Lead, mentor, and motivate our parts team to achieve accurate parts orders and provide exceptional customer service
- Develop and implement inventory strategies to grow our business and increase profitability
- Manage and maintain inventory levels to ensure a robust selection of parts for customers
- Monitor and analyze parts performance metrics to identify areas for improvement
- Build and maintain strong relationships with customers, ensuring high levels of customer satisfaction
- Collaborate with other departments to ensure seamless customer experiences and optimize processes
- Continuously develop product and parts knowledge with ongoing coaching.
- Bring your ‘A game’ along with a positive attitude to work with you every single day.
- Manage inventory levels of parts and supplies.
- Monitor and order parts as needed.
- Ensure parts are received in a timely manner and are accurate.
- Maintain records of parts and supplies purchased, received, and used.
- Develop and implement policies and procedures for the ordering, receiving, storing, and issuing of parts and supplies.
- Train staff on proper inventory control techniques.
- Provide customer service to internal customers.
Qualifications
- Proven experience as a Parts Manager in the automotive industry, with a track record of success in leading a team
- Tekion experience is a plus
- Mercedes-Benz experience is a plus
- Strong leadership skills, with the ability to motivate and inspire a team and provide excellent customer service
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
- Strong analytical skills, with the ability to analyze inventory data and identify areas for improvement
- A passion for the automotive industry and a desire to stay up-to-date with industry trends and developments
- Self-starter mentality and ambitious spirit preferred.
- Professional, well-groomed personal appearance.
- Clean driving record and valid driver’s license.
- Excellent communication and customer service skills
- Ability to analyze data and make informed decisions
- Knowledge of automotive parts and industry trends
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
