Shop Manager

Job Description

Shop Service Manager with the ability in managing the construction, modification, and repair of propane and refined fuel trucks. Adept at overseeing day-to-day shop operations, coordinating team activities, and ensuring safety, quality, and efficiency in the build of propane trucks and chassis switches. Seeking to leverage expertise in the automotive and equipment industry to contribute to the continued success and growth of Felker Truck and Equipment Inc.

Felker Truck and Equipment Inc. is a leader in the propane and refined fuel truck industry, based in Dale, Wisconsin. Specializing in the custom build and modification of propane and fuel delivery trucks, Felker is known for its unwavering commitment to quality, safety, and customer satisfaction. With a reputation for building durable and efficient trucks that stand up to the demands of the industry, Felker continues to be at the forefront of innovation in fuel delivery solutions.

As a small company, Felker offers a close-knit, collaborative environment where your contributions are recognized, and you can have a direct impact on the success of the business. Join a stable and growing company that values its team members and offers great opportunities for personal and professional growth. Come work for Felker Truck and Equipment Inc. and help us build the future of propane and fuel delivery!

Responsibilities

• Lead and coordinate the build of new propane and refined fuel trucks and oversee chassis switches for older equipment, ensuring all modifications meet industry standards and customer specifications.
• Manage and schedule daily shop operations, including team assignments, parts procurement, and inventory management for optimal workflow.
• Strong customer service skills with a focus on creating an exceptional shopping experience.
• Provide hands-on assistance and guidance to mechanics, technicians, and other shop personnel during the truck building and modification processes.
• Work closely with management and engineering teams to identify improvements in the truck-building process, ensuring both quality and efficiency are consistently achieved.
• Maintain and enforce safety protocols and company policies, ensuring compliance with OSHA and other regulatory guidelines.
• Troubleshoot and resolve issues during equipment builds and repairs, providing timely solutions to minimize downtime.
• Train and mentor junior shop staff on new technologies, tools, and techniques, improving overall team performance and knowledge.
• Coordinate with external vendors and suppliers for specialized parts and equipment, ensuring timely delivery and proper specifications.
• Strong customer service skills with a focus on creating an exceptional shopping experience.

Skills

• Strong Communication Skills: Ability to effectively communicate with team members, management, and customers.
• Problem-Solving: Proven ability to troubleshoot complex mechanical issues and find efficient solutions.
• Time Management: Strong organizational skills, ensuring projects are completed on time and within budget.
• Project Management: Experience in overseeing multiple projects simultaneously while maintaining high standards of quality.

Preferred Certifications & Skills

• Propane Knowledge
• Heavy Equipment Maintenance & Repair
• Truck Builder Expertise
• Inventory & Parts Management
• Team Leadership & Staff Training
• Proficient with Diagnostic Tools & Equipment
• Familiar with DOT & Regulatory Compliance