Director of IT

Location: Golden, CO (On-Site, 5 days/week)

Hours: Full-time

Position Mission

The Director of IT is responsible for overseeing FOCUS’s technology infrastructure and strategy to ensure the organization’s systems, networks, and services support its mission and daily operations effectively. Reporting to the VP of IT, the Director of IT leads a multi-disciplinary team of IT professionals, manages vendor relationships, and oversees IT budgeting, security, and compliance. The role requires high-level strategic thinking, hands-on IT experience, and strong leadership skills to foster innovation, efficiency, and reliability in all technical areas. This is a full-time, on-site position in Golden, Colorado.

Position Responsibilities

1. Strategy & Leadership

• Technology Strategy & Roadmap: Collaborate with the VP of IT to develop and execute a multi-year technology roadmap that aligns with FOCUS’s mission, strategic goals, and growth trajectory.
• Team Leadership & Development: Recruit, mentor, train, and manage a team of IT professionals (infrastructure, help desk, security, etc.). Encourage a culture of continuous learning, collaboration, and accountability.
• Cross-Functional Collaboration: Partner with other departments (Finance, Operations, Mission Development, etc.) to understand technological needs, identify opportunities for process improvement, and drive technology-enabled solutions.

2. Infrastructure & Operations

• Systems & Network Management: Oversee the design, implementation, and maintenance of all IT systems, including servers, networks, cloud environments, and telecommunications. Ensure high availability, reliability, and security.
• Help Desk & Support: Supervise user support services to provide timely and effective resolution of hardware, software, and network issues. Establish and track performance metrics (e.g., ticket resolution time, user satisfaction) to continuously improve service levels.
• Vendor & Service Provider Management: Manage relationships with external partners (hardware/software vendors, managed service providers, etc.), including contract negotiation, service level agreements, and performance monitoring.

3. Security & Compliance

• Cybersecurity: Develop and maintain a robust cybersecurity program, including threat assessments, vulnerability management, incident response, and training programs to ensure organization-wide security awareness.
• Compliance & Risk Management: Ensure compliance with relevant regulations and internal policies. Perform regular audits and risk assessments, implementing best practices to protect sensitive data.
• Disaster Recovery & Business Continuity: Define and maintain disaster recovery and business continuity plans. Oversee periodic testing of backup systems and processes to ensure minimal downtime in the event of a crisis.

4. Project Management

• Project Oversight: Lead and manage complex IT projects from ideation to completion, ensuring projects are delivered on time, within scope, and on budget.
• Stakeholder Engagement: Communicate project goals, progress, and updates to leadership and relevant teams. Provide clear guidance and set realistic expectations regarding resource needs and timelines.
• Change Management: Develop and implement change management strategies to minimize disruption and enhance user adoption of new systems and technologies.

5. Budgeting & Resource Allocation

• Annual IT Budget: In collaboration with the VP of IT, develop and manage the annual IT budget, ensuring cost-effectiveness and alignment with organizational priorities.
• Resource Planning: Optimize resource allocation to balance day-to-day support needs with strategic initiatives. Make data-driven recommendations regarding new tools, upgrades, and services.

6. Organizational & Mission Alignment

• Mission Support: Understand and support FOCUS’s Catholic mission, integrating its values into decision-making and team culture.
• Community Engagement: Collaborate with organizational leadership and stakeholders to leverage technology in support of evangelization efforts, donor engagement, and community outreach.
• Training & Evangelization: Encourage IT best practices and empower staff, missionaries, and students (when applicable) through training programs that enhance technology usage and alignment with the organization’s evangelistic focus.

Qualifications

• Education:
  • Bachelor’s degree in Information Technology, Computer Science, or a related field required.
  • Master’s degree in a relevant field or MBA preferred.

• Experience:
  • 8 years of progressive experience in IT management, with at least 3 years in a leadership role (Director, Senior Manager, or equivalent).
  • Proven experience managing infrastructure, cloud services, and cybersecurity programs.
  • Experience in a non-profit or mission-driven organization is a plus.
• Technical Skills:
  • Deep knowledge of network protocols, server technologies, virtualization, and cloud platforms (e.g., AWS, Azure).
  • Familiarity with data management, CRM systems, and ERP platforms.
  • Robust understanding of IT security frameworks (e.g., NIST, CIS, ISO 27001) and compliance requirements (e.g., PCI-DSS, GDPR).
• Leadership & Interpersonal Skills:
  • Strong strategic thinking, with the ability to translate organizational needs into practical technology strategies.
  • Excellent communication, negotiation, and relationship-building skills.
  • Demonstrated ability to lead, mentor, and develop teams.
• Mission & Values Alignment:
  • Commitment to uphold and support FOCUS’s Catholic mission and values.
  • Ability to work collaboratively in a faith-based environment, respecting the Catholic identity of the organization.

Compensation & Benefits

For this role, we anticipate paying $120,000 - $160,000/year. This range is an estimate. The actual amount may be higher or lower than the provided range and will be adjusted based on various factors including qualifications, experience, abilities, geographic location, and duties.

As a FOCUS staff member, you and your family will have access to several benefits that are designed to help care for the whole person and make your career at FOCUS rewarding. You will receive:

• Medical, Vision and Dental insurance
• Ability to contribute to a Health Savings Account
• Employer-provided life insurance
• Long-term disability insurance
• Option to purchase additional life insurance for yourself, your spouse and your child(ren)
• 403(b) retirement plan with a discretionary employer-match for eligible staff
• Option to purchase LifeLock Identity Protection
• Integrity-based Paid Time Off
• Paid parental leave
• We observe many paid holidays recognized by fellow Americans and also some of the feast days of Holy Mother Church. In addition, we recognize the Sacred Christmas Respite by closing the office from December 24-January 1 each year.

Eligibility for benefits depends on the type of position you hold (full-time, part-time or temporary), and your tenure with FOCUS. Specific benefits may change at FOCUS's discretion.