What are the responsibilities and job description for the Front Desk - Bilingual position at Femwell Group Health?
Responsibilities:
- Greet and check-in patients in a friendly and professional manner
- Answer phone calls and direct them to the appropriate department or staff member
- Schedule appointments for patients and ensure accurate documentation of appointments
- Verify patient insurance information and collect necessary co-pays or fees
- Maintain patient records and update as necessary
- Assist with administrative tasks such as filing, faxing, and scanning documents
- Provide excellent customer service to patients and address any inquiries or concerns
Qualifications:
- High school diploma or equivalent required
- Previous experience working in a medical office or similar setting preferred
- Proficient in using phone systems and handling multiple phone lines
- Knowledge of medical terminology and procedures is a plus
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and work well under pressure in a fast-paced environment
Please note that this position may require occasional evening or weekend shifts based on the needs of the clinic.
If you are looking for a rewarding opportunity to work in a healthcare setting and contribute to providing quality patient care, we encourage you to apply.
Job Type: Full-time
Pay: From $16.00 per hour
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Ob/Gyn
Schedule:
- Monday to Friday
Work Location: In person
Salary : $16
