What are the responsibilities and job description for the Key Account Manager position at Fender?
Fender Musical Instruments Corporation is a world famous brand with offices across the globe. Within Fender Musical Instruments Corporation's ("FMIC") Sales team, you will have direct contact with key account customers, where you will create, build, and maintain strong business relationships.
An American icon, Fender was born in Southern California and has built a worldwide influence extending beyond the studio and the stage. A Fender is more than an instrument, it's a cultural symbol that resonates globally.
We are searching for a Key Account Manager based in Ft. Wayne, Indiana, to join our team onsite at Sweetwater Sound. This position will be dedicated to a key account focused on Fender and Squier brands with the goal of achieving annual targets by building successful, long-term business development strategies to be executed in collaboration with the account.
This role is onsite in Ft. Wayne, Indiana.
Essential Functions:
- Leading with an ownership mentality while confidently serving as the key day-to-day contact for the Fender/Squire business.
- Action-oriented planning and execution that takes data, insights, and feedback from the account to create actionable opportunities for both the account and the Fender/Squier business.
- Build strong relationships with the account's management team and key stakeholders to build trust and strengthen partnerships across the organization.
- Willingness to walk the halls and create daily interactions with key cross-functional partners at the account to ensure we are meeting/exceeding the account's needs while actively proposing innovative strategies to grow the business.
- Weekly monthly progression calls with client and sales teams
- Track and measure key account metrics weekly and report to leadership with recommended next steps.
- Identify wins, up-sell opportunities, and collaborate with internal fulfillment and external sales teams to ensure goals are achieved.
- Assist with multiple incoming requests and escalations as needed.
- Support strategic go-to-market plans that include close collaboration of forecasting for new product introductions (NPI) across FMIC and the account.
- Drive product differentiation plans (dealer exclusives/limited models) through all product lines with FMIC product management and the account.
- Identify new business opportunities and drive growth through sales and marketing activities by collaborating with Sales, Marketing, Merchandising, and Supply Chain teams.
- Responsible for coordinating all areas of distribution the account participates in, including catalog, web, and in-store sales.
- Responsible for field marketing to provide analysis of key trends and competitive activity.
- Additional duties as assigned.
Qualifications:
- A minimum of 3-5 years of sales and territory management is required
- Highly motivated and target-driven with a proven track record in sales
- Extensive knowledge of Fender products and product categories
- Highly effective time management, planning, and multitasking ability
- Excellent communication skills with the ability to build productive and professional relationships
- Knowledge of finance, inventory management, and forecasting
- CRM experience
- Ability to thrive in both a team environment and individually
- High level of drive and ambition to succeed in a true "lifestyle" role
- Proficient in Microsoft Office
- Ability to maintain professionalism and effective communication at all levels of FMIC and its clients
About Fender Musical Instruments:
Fender Musical Instruments Corporation (FMIC) is one of the world's leading musical instrument manufacturers, marketers and distributors, whose portfolio of brands includes Fender®, Squier®, Presonus®, Gretsch®, Jackson®, EVH®, Charvel®, Bigsby®, and Groove Tubes®, among others. For more information, visit www.fender.com. FMIC offers a competitive benefits package which includes medical, dental, 401(k), paid time off, and an equipment purchase program to help you get the band back together. Fender Musical Instruments Corporation is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veterans' status, sexual orientation, or any other protected factor.
