What are the responsibilities and job description for the Customer Service Representative position at Fergurson Insurance Agency Inc?
About us
Fergurson Insurance Agency Inc is an independent insurance agency in Jacksonville, IL. We represent many insurance companies. We write policies to serve the needs of individuals and families as well as commercial businesses. We are professional, supportive and our goal is to serve our current customers and increase additional customers. We also provide a good work environment for our staff.
Our work environment includes:
- Modern office setting
- Relaxed atmosphere
- Safe work environment
We are looking for employees who are eager to assist customers with their insurance needs face to face. This also includes proficient use of phone, email and other electronic communication. An insurance license will be required for long term employment, but is not required to start. We are looking for someone who is interested in a long term career. Our salary is negotiable depending on experience .
Responsibilities
- Greet and assist customers in a friendly and professional manner, addressing their inquiries and needs.
- Process payments for current policies. Maintain agency management client files and records.
- Assist sales producers as needed processing applications and endorsements.
- Collaborate with team members to quote and write policies after earning an insurance license.
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Education:
- High school or equivalent (Required)
Ability to Commute:
- South Jacksonville, IL 62650 (Required)
Work Location: In person
Salary : $15