What are the responsibilities and job description for the Customer Service Representative position at Lauterbach Tire & Auto Service?
Job Summary
We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional service to our clients, addressing inquiries, and resolving issues in a timely manner. This role requires strong communication skills and the ability to work effectively in a fast-paced environment.
Duties
- Respond to customer inquiries via phone and in person in a professional and courteous manner.
- Assist customers with check in & check out.
- Shuttle customers to work/home.
- Maintain inventory levels.
- Manage customer waiting area to ensure a pleasurable experience in our office.
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Skills
- Proficient in phone etiquette and excellent verbal communication skills.
- Strong background in customer service.
- Ability to type efficiently and accurately for data entry tasks.
- Demonstrated problem-solving skills with a focus on client satisfaction.
- Good driving record.
Join our team as a Customer Service Representative and contribute to creating positive experiences for our clients!
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- On-the-job training
- Paid time off
Shift:
- Day shift
Ability to Commute:
- Springfield, IL 62704 (Required)
Ability to Relocate:
- Springfield, IL 62704: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $20