What are the responsibilities and job description for the Technology Specialist position at Ferguson-Florissant School District?
JOB SUMMARY/PURPOSE: Provide support for all technology related hardware and software used by students and staff.
MINIMUM QUALIFICATIONS:
Education - Associate degree, technical school diploma, related certifications, or equivalent experience in computing, networking, technical support.
- Physically able to lift 40 pounds and perform moderately strenuous tasks (i.e. carrying computer equipment up and down stairs).
- Personal vehicle as a means of transportation will be required during the workday.
- Limited evening and weekend availability.
Knowledge/Skills –
- Minimum two years experience installing, troubleshooting, maintaining computers and peripherals.
- 1-2 years working experience with current Chrome, Windows, or Apple operating systems.
- Working experience with computers in a managed client environment (i.e. Open Directory, Active Directory).
- Working knowledge of Office suite and other installed applications.
- Working knowledge of Internet applications such as Google’s G-Suite.
- Ability to train others on technology use.
DUTIES/RESPONSIBILITES:
- Instruction and Operation
Examples of Work Performed:
- Provide initial instruction and reinforcement to individuals or groups of staff in the use of district approved hardware and software.
- Coordinate computer usage with school staff.
- Ensure computers, mobile devices, and software are operational in order to support the instructional program.
- Serve as the technology “help desk” for assigned location(s) by investigating and troubleshooting hardware and software problems; report any or unresolved issues to the Technology Services Office. Whenever able, instruct staff on troubleshooting methods used to correct problems.
- Install computers, peripheral equipment, images, and software as required or when requested by Technology Services Office.
- Monitor and Maintain
Examples of Work Performed:
- Monitor computer usage whenever possible; report computer usage violations (based on district policies) to the appropriate administrator(s).
- Maintain school server(s) and ensure server(s) are operational including services, back-ups, and user profiles/accounts/directories/passwords.
- Maintain a variety of records; user profiles/accounts/directories/passwords, hardware and software inventory, and licenses.
- Perform other duties as assigned or may be required.
Examples of Work Performed:
- Ensure computer areas are clean, neat and orderly.
- Attend in-services as requested.
- If requested, serve on Building Technology Committee and assist school staff regarding technology hardware/software purchases.
- Assist with District technical support outside business hours as directed.
- Other job-related duties as assigned.
Complete an online application at www.fergflor.org. Attach the following: letter of interest, resume, copy of current certification and list of five names of references, including addresses, day and evening phone numbers, and email addresses, (including current supervisor). Once your online application is complete, please follow the directions on the website to indicate your interest for this position.
Salary : $17
