What are the responsibilities and job description for the Roofing Sales Professional position at Ferguson Roofing Co Inc?
Family-owned, local and committed to you. Ferguson Roofing, a Hoffmann Brothers company, is a St. Louis contractor specializing in quality roofing and exterior services for residential and commercial needs. We build more than roofs, we build relationships. The Ferguson Roofing family is ready to serve our neighbors.
We are looking for a talented & passionate individual with proven success as Ferguson Roofing team member to join our leadership team by taking on a Commercial Project Manager role. In this position, under the direction of the Commercial Operations Manager and Director of Operations you will run commercial and HOA sales calls and provide customers with project proposals in a timely manner.
Job description: The Commercial Roofing Sales Professional role at our company is a dynamic position requiring self-motivation and adaptability, and includes, but not limited to the following responsibilities:
- Run commercial and HOA sales calls and provide customers with project proposals in a timely manner.
- Meet with commercial customers face-to-face to present prepared proposals, product samples, and provide a sales pitch.
- Frequent use and climbing of ladders or scaffolding.
- Customer acquisitions through existing relationships and business development.
- Assist with Commercial Production needs dealing with account management to provide good PR to commercial accounts.
- Attend and participate in department and company meetings and training as required.
- Build & maintain strong relationships with customers to establish open lines of communication for feedback.
- Track and follow-up on sales opportunities which haven’t been closed.
- Perform happy calls to customers following their service to ensure 100% customer satisfaction on every job.
- Perform other duties, at the direction of management, as needed to support the department and company.
Qualifications:
- Minimum of 5 years of experience in service industry sales, preferably in the commercial roofing industry.
- Valid US Driver’s License.
- Well versed and knowledgeable in both steep slope roofing applications and low slope roofing applications.
- Proven track record of accurate estimating to capture and protect profit.
- Strong financial acumen with experience in budgeting, planning, and setting revenue targets.
- Excellent communication and interpersonal skills with the ability to build and maintain strong relationships with internal teams, installation crews, and vendors.
- Demonstrated ability to inspire, motivate, and coach team members to achieve extraordinary results.
- Hands-on approach with a "whatever it takes" mindset and willingness to assist team members as needed to ensure their success.
- Negotiation skills and experience in vendor discussions and negotiations.
- Strong problem-solving skills with the ability to effectively resolve customer concerns and conflicts that require management involvement.
- Ability to work flexible hours and travel as needed.