What are the responsibilities and job description for the Manager - Body Shop position at Ferman Automotive Group?
Job Opportunity: Automotive Body Shop Collision Manager
Location: Ferman Chevrolet of Brandon, Brandon, Florida
Ferman Collision Center in Brandon, Florida, is seeking a Highly Experienced Automotive Body Shop Collision Manager to lead our dynamic team. We are looking for a proven performer with a history of managing high-volume, large collision operations. If you have extensive experience in the automotive repair industry, can build strong relationships with insurance carriers and vendors, and are skilled at leading a large team, we encourage you to apply!
About Ferman:
Established in 1895, Ferman is one of the most trusted names in the Tampa Bay Area. With over 125 years of service, Ferman has grown to be one of the largest automotive groups in the region, representing 12 prestigious automotive brands. Our commitment to a guest-centered experience and community involvement makes Ferman a respected employer. We are proud to offer a family-like atmosphere and significant opportunities for career advancement.
Key Responsibilities:
- Oversee daily operations of the Collision Center, ensuring prompt, courteous, and effective service to all guests.
- Take ownership of the guest experience, handling all aspects of service to ensure satisfaction.
- Lead recruitment efforts, including interviewing and hiring new body shop staff.
- Distribute work effectively among technicians, ensuring efficiency and quality of service.
- Provide concierge-level support to guests, ensuring their inquiries and needs are addressed promptly.
- Build and maintain strong relationships with guests and vendors.
- Prioritize tasks and services to maintain a smooth operation.
What We Are Looking For:
- Extensive experience in managing a high-volume automotive body shop.
- Strong leadership skills and the ability to manage and motivate a large team.
- Excellent interpersonal and communication skills with a focus on customer satisfaction.
- Proven track record of developing and maintaining relationships with insurance carriers and vendors.
- Ability to prioritize tasks in a fast-paced environment.
Ferman Core Values:
- Uphold the Ferman Standard of Ethics at all times.
- Foster a winning team spirit, remain positive, and lead by example.
- Practice the Golden Rule: "Do unto others as you would have them do unto you."
Why Join Ferman?
- Competitive salary commensurate with experience.
- Comprehensive benefits package including medical, dental, vision, and life insurance for employees and their families.
- 401(k) with company participation.
- Paid time off (PTO) and employee pricing for new & used vehicles, services, and parts.
- Opportunities for career advancement in a stable, family-owned company.
- Modern, state-of-the-art facilities and a drug-free workplace.
At Ferman, we celebrate success, encourage positive thinking, and appreciate the contributions of every team member. Join a company where you’ll have the opportunity to grow both professionally and personally, while working with the best in the automotive industry!
Apply today to become a part of the Ferman family!
