Service Department appointment coordinator

Job Summary
We are seeking a detail-oriented and proactive Appointment Coordinator to join our team. The ideal candidate will be responsible for managing appointment schedules, ensuring efficient communication with clients, and providing exceptional client services. This role requires excellent organizational skills, a friendly demeanor, and the ability to handle multiple tasks simultaneously in a fast-paced environment.

Duties

• Coordinate and manage appointment schedules for clients, ensuring optimal use of time and resources.
• Communicate effectively with clients via phone and email to confirm appointments and provide necessary information.
• Utilize data entry skills to maintain accurate records of appointments and client interactions in the office database.
• Provide outstanding client services by addressing inquiries and resolving issues promptly.
• Handle cash transactions with precision and accuracy as required.
• Assist in sales efforts by promoting services during client interactions.
• Maintain a professional office environment by organizing files and ensuring all materials are up to date.
• Demonstrate excellent phone etiquette while interacting with clients, fostering a positive experience.

Experience

• Previous experience in an office setting or call center environment is preferred.
• Bilingual or multilingual capabilities are highly desirable to enhance communication with diverse clients.
• Experience with cash handling is a plus.
• Strong data entry skills with attention to detail are essential.
• Familiarity with client services or sales roles will be beneficial in this position.
• Excellent interpersonal skills and the ability to work collaboratively within a team are required.

If you possess these skills and are ready to contribute to our dynamic team as an Appointment Coordinator, we encourage you to apply!

Job Type: Full-time

Pay: From $16.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Ability to Commute:

• Sayre, PA 18840 (Preferred)

Work Location: In person

Salary : $16