What are the responsibilities and job description for the Business Development Manager position at Ferraro Foods of New Jersey LLC?
Essential Job Functions:
- Manages and develops customer profitability through a high level of interaction with designated accounts and demonstrates industry expertise in creating a framework for delivery of services.
- Work aggressively in the identification of and active solicitation of competitors’ top-level customers.
- Ensures customer satisfaction through the development of a “relationship culture”.
- Promotes sales and gross profit growth, market penetration, account profitability, and customer satisfaction in communicating prospective and existing customers’ comments and needs to Senior Management representatives.
- Demonstrates new products, ideas, and promotional items to target accounts.
- Ensures customers’ needs are met by facilitating a continuous flow of information to all appropriate levels of staff and company representatives.
- Assists in the provision of Relationship Manager training to sales force personnel through active coaching and identification of learning opportunities for respective individuals.
- Coordinates monthly sales meetings in conjunction with the Sales Department
- Educates Sales Reps, Marketing Associates, and Customer Service staff of customers’ needs and provides value-added solutions through products, services, tools, and information that will meet their business needs and ensure their success.
- Understands and has working knowledge of; Internet sales programs, Master Distribution Agreements, company proprietary software and hardware, sales analysis reports, and company policies and procedures.
- Actively integrates development activities with marketing programs, (e.g., customer plant visits, brand products, etc). Also coordinates efforts with Marketing Associates to include; procedures, policies, credit, product knowledge, and selling skills.
- Works with Sales Reps in the field and observes demonstrated job tasks to assist in enhancing performance through analysis and feedback.
- Communicates accurate information to supervisors/sales managers regarding prospective customer needs.
- Attends required meetings and sales functions.
- Plans and coordinates monthly sales meetings in conjunction with the Sales Department.
- Plans, organizes, and provides oversight for annual company Trade Shows.
Minimum Knowledge, Skills, and Abilities:
- Excellent customer service skills.
- Able to meet fixed deadlines and manage under pressure.
- Excellent verbal and written communication skills.
- Able to build and deliver presentations.
- Able to create, write, and edit composed manuals.
- Good computer application skills such as Microsoft Word, Excel, PowerPoint, etc.
- The ability to successfully negotiate.
- Willingness to travel most of the time.
Preferred Knowledge, Skills, and Abilities:
- BA or BS in marketing or related disciplines and/or five years of job-related experience.
- Must be skilled in sales techniques.
- Ability to adapt to changing priorities in a fast-paced environment
- Must maintain a valid Driver’s License
Ferraro Foods is an equal-opportunity employer
MON-FRI | SOME WEEKENDS AND EVENTS AS NEEDED
