What are the responsibilities and job description for the Customer Service Representative position at Festa Insurance - State Farm Agency?
About Festa Insurance - State Farm Agency
">We are a dynamic insurance agency dedicated to delivering exceptional service and personalized solutions to our clients. Our team is passionate about helping individuals and families protect their assets and achieve their goals.
">Job Summary
">We are seeking a highly motivated Licensed Customer Service Representative to join our winning team. As an Agent Team Member, you will play a critical role in providing excellent customer service, building strong relationships with our policyholders, and driving sales growth through value-based conversations.
">Key Responsibilities
">- Provide exceptional customer service to large existing books, establishing strong relationships and following up as needed
- Utilize a customer-focused review process to educate customers about insurance options and drive new sales
Requirements
">- Possess a Property & Casualty license
- Have prior experience working for a State Farm agent or similar insurance professional
- Exhibit excellent interpersonal, communication, and people-oriented skills
- Show self-motivation, attention to detail, and the ability to multitask effectively
What We Offer
">- A competitive base salary plus commission/bonus structure
- A comprehensive benefits package, including paid time off and opportunities for growth and development
How to Apply
">If you are a driven and customer-focused professional looking for a rewarding career opportunity, please submit your resume for consideration.
