What are the responsibilities and job description for the Experience General Manager - Dallas position at FeverUp?
Hi, we're Fever
We're excited you are checking out this job offer.
We are the leading global live-entertainment discovery tech platform with a clear mission : to democratize access to culture and entertainment.
How do we achieve our mission? Fever has developed a proprietary technology that inspires a global community of over 125M people through personalized and curated experiences in their local city whilst empowering entertainment and event creators to reach new audiences and enhance their experience.
Sounds amazing, right?
ABOUT THE ROLE
The Experience General Manager role is responsible for end-to-end management of our experience site in Dallas, which will feature 2-3 unique experiences housed within the same venue. You will be the business owner and accountable for ensuring world class operational execution, exceptional customer service, and financial efficiency.
Based in Dallas, the Experience General Manager will sit within the local site Management Team and report directly to the Fever Originals US team. You will be at the helm - you'll drive daily local operational decisions and lead your team in ongoing budget and operational optimization efforts. You'll also actively work towards building the brand within the Dallas community through community partnerships and private events.
This position requires someone with an action-bias who is ready to roll up their sleeves and take ownership over the site, all while understanding and abiding by the policies and procedures set out by our Corporate Team and Production Partners.
LOCATION AND ESTIMATED START DATE :
April, 2025 & Dallas, Texas
GENERAL RESPONSIBILITIES :
Operational & Experience Management :
- Lead the day-to-day operations of the venue, ensuring the highest service quality and guest satisfaction.
- Manage, schedule, and delegate responsibilities to on-site staff. Ensure daily staff timecards and staff reports are accurate.
- Ensure all experiences run smoothly and on time with minimal disruptions.
- Maintain show elements, equipment, and overall facility cleanliness and readiness, arranging service calls when needed
- Coordinate and manage end-to-end execution of corporate and private events, from inbound requests and bookings to execution.
- Implement and uphold safety procedures to protect guests and staff.
- Oversee compliance with all local, state, and federal regulations and requirements.
- Complete detailed daily show reports to provide to the Production Company highlighting actions needed and taken on site, and complete incident reports, as needed
Budget & Business Management
Community Development & Customer Service
SKILLS & REQUIREMENTS :
Thank you for considering joining Fever. We cannot wait to learn more about you!
If you want to learn more about us : Fever's Blog | Tech.Eu |TechCrunch
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
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