What are the responsibilities and job description for the Customer Service and Sales position at FF Inc.?
Are you passionate about providing outstanding customer service while driving sales? We’re looking for a highly motivated and results-driven Sales-Focused Customer Service Representative to join our team! If you're enthusiastic about helping customers and thrive in a sales-driven environment, this is the perfect opportunity for you.
What You’ll Do:
- Engage with customers to understand their needs and offer tailored product solutions that meet their expectations.
- Drive sales by promoting products, upselling, and cross-selling to maximize every customer interaction.
- Provide exceptional customer service, ensuring that customers feel valued and well-assisted at every step of their journey.
- Handle customer inquiries, resolve issues, and follow up to ensure satisfaction.
- Maintain product knowledge to effectively assist customers and answer their questions.
- Meet and exceed sales targets while maintaining a high level of customer satisfaction.
What We’re Looking For:
- Strong communication and interpersonal skills with a sales-driven attitude.
- Proven ability to close sales and achieve targets (retail or customer service experience is a plus).
- Positive, energetic attitude with a passion for delivering exceptional customer experiences.
- Ability to multitask and problem-solve in a fast-paced environment.
- A willingness to learn and continuously improve your sales and customer service skills.
- Flexibility to work various shifts, including weekends and holidays.
What We Offer:
- Competitive pay performance-based commissions and bonuses.
- Hands-on training to help you succeed in both sales and customer service.
- A dynamic and supportive team environment.
- Opportunities for career advancement and growth.
- Employee discounts and benefits.
Job Type: Full-time
Pay: $50,000.00 - $65,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Schedule:
- Monday to Friday
Work Location: In person
Salary : $50,000 - $65,000