What are the responsibilities and job description for the NetSuite Administrator position at Fiberlight, LLC?
Job Details
Job Description
Position Overview
The Oracle NetSuite Administrator will be the cornerstone for ensuring the optimal performance and continual enhancement of our NetSuite environment. This role demands a proactive approach to maintaining the system, deploying customizations, and integrating solutions that support our strategic growth and operational efficiency. The ideal candidate will be a strategic partner to our business units, delivering robust technology solutions that align with our business needs while ensuring cost effectiveness.
Essential Job Functions
System Management and Customization
- Maintain, optimize, and upgrade the NetSuite application along with related third-party business applications.
- Develop, test, and implement customizations, custom objects, and new modules within NetSuite to meet evolving business requirements.
- Serve as the subject matter expert for managing updates, troubleshooting system issues, and ensuring seamless integration with other core business platforms.
Stakeholder Collaboration
- Provide ongoing support and training to users on NetSuite, including the creation of saved searches, reports, KPIs, dashboards, and user roles.
- Collaborate with business units to assist in data analysis, process mapping, and identifying improvement opportunities.
- Develop and maintain comprehensive documentation related to customizations, workflows, and business processes.
Requirements
Professional Experience
- 3-5 years of hands-on experience with ERP administration, configuration, and integration, preferably within complex environments using NetSuite.
- Advanced understanding of NetSuite's functionalities, including custom records, CSV import/export, page layouts, workflows, roles, and permissions.
- Experience with NetSuite Finance, scripting, and web services.
Skills and Attributes
- Strong analytical and problem-solving abilities.
- Capable of working independently with minimal guidance and collaboratively with cross-functional teams.
- Excellent system implementation, integration, and project management skills.
- Well-organized, with an ability to prioritize tasks, meet deadlines, and manage multiple projects with a high degree of success and precision.
- Professional demeanor and the flexibility to adapt under pressure.
Additional Skills/Abilities
In addition to the specific qualifications and responsibilities mentioned in the job description, the role may require base-level knowledge in various technology areas typically expected in an IT role. Some of these technology requirements include:
Technical Proficiency
- Expertise in NetSuite ERP configuration, customization, and troubleshooting.
- Familiarity with programming and scripting languages such as JavaScript, SQL, or SuiteScript to enhance system functionalities and user interfaces.
- Strong understanding of integration platforms and APIs to connect NetSuite with other business systems like Salesforce, SiteTracker, and other third-party applications.
Analytical Skills
- Ability to conduct comprehensive needs assessments to align technology with business strategies.
- Proficiency in developing and interpreting financial and operational reports within NetSuite, aiding in data-driven decision-making.
Communication and Interpersonal Skills
- Excellent verbal and written communication skills to effectively articulate complex technical information to non-technical stakeholders.
- Strong interpersonal skills to engage with team members and stakeholders at all levels within the organization, fostering a collaborative work environment.
Project Management
- Experience in managing projects effectively within dynamic business environments, utilizing established project management principles and techniques to ensure timely and successful project delivery ensuring adherence to timelines, budgets, and specifications.
- Operational Improvement
- Well-developed ability to identify process inefficiencies and recommend improvements, leveraging NetSuite to enhance business operations.
- Experience in implementing robust security measures and system back-ups to maintain data integrity and availability.
Adaptability and Learning
- Willingness and ability to quickly learn new technologies and business processes to stay ahead in a rapidly evolving environment.
- Capacity to adapt to new challenges and changes in business requirements with a proactive and positive approach.
Customer and Client Management
- Skills in managing internal user expectations and delivering excellent customer service to end-users.
- Experience in training end-users and developing user guides and training materials to enhance user adoption and satisfaction.
Physical Requirements
- Must be able to sit, stand, walk, stoop, kneel and reach.
- Must be able to speak, write, read and understand English.
- Must have visual acuity.
- Must be able to lift 0-25 pounds.
