What are the responsibilities and job description for the Receptionist/Client Service Representative position at Fidalgo Animal Medical Center?
We're a vibrant, client-focused small animal hospital that treats every pet like family, and we're looking for a full-time Veterinary Receptionist/CSR to join our friendly, upbeat team. If you’re passionate about animals and love working in a fast-paced, fun environment, we want to hear from you!
Job Description:
As a Veterinary Receptionist, you’ll be the first point of contact for our clients, providing excellent customer service and ensuring smooth operations at the front desk. You’ll assist with scheduling appointments, answering calls, processing payments, and more—all while maintaining a positive and professional atmosphere. Possible Veterinary Assistant cross-training for the right applicant.
Key Responsibilities:
- Greet clients and their pets with a warm, friendly attitude
- Answer phones and schedule appointments
- Process payments and manage client billing
- Maintain accurate client and patient records
- Assist clients with questions about pet care and treatments
- Support team members with day-to-day operations
Requirements:
- Passion for animals and helping people
- Team player with a strong work ethic
- Previous experience in customer service or as a veterinary receptionist is a plus, but we’ll train the right person
- Excellent communication skills and a positive, upbeat attitude
- Strong organizational skills and the ability to multitask in a busy environment
- Ability to remain calm and composed under pressure
Why Join Us?
- Fun, supportive team atmosphere
- Opportunities for professional growth
- Competitive pay and benefits
- Employee discounts on veterinary services for your pets
- Paid time off , healthcare options, IRA, CE allowance
If you're ready to make a difference in the lives of pets and their owners, apply today! Please apply directly with cover letter and resume here on really.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
Schedule:
- No nights
Ability to Commute:
- Anacortes, WA 98221 (Required)
Ability to Relocate:
- Anacortes, WA 98221: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22