What are the responsibilities and job description for the Manager, Risk Intelligence position at Fidelity Workplace Investing LLC?
Job Description: Job Title: Manager, Risk Intelligence The Role Are you an inquisitive, hard-working team member focused on driving operational improvements through innovation, new skills/capabilities, and critical initiatives? The Risk Intelligence Manager is a meaningful role that will partner to improve and establish controls and participate in daily operational activities focused on fraud and other significant events impacting our clients. The Manager will demonstrate analytical and problem-solving abilities to identify servicing issues requiring research, correction, and strategic recommendations to help prevent recurrence in the future. This will include daily monitoring of transactions, account activities, and customer behaviors. The Expertise and Skills You Bring Bachelor's degree required 5 years proven experience in banking or financial investments Preferred; experience processing or analyzing data in Fidelity Workplace Investing systems and tools or fraud prevention, audit, risk or quality management experience Well versed in data analytics and tools (e.g., Excel, PowerPoint, Tableau) Ability to recommend process improvements based on operational reviews and data-driven insights Uses analytical skills to identify trends and operational patterns or issues Strategic in analysis and presentation of results Ability to facilitate meetings with various audiences to influence decisions and document outcomes Highly motivated, self-starter, with the ability to work on multiple tasks and handle shifting priorities Ability to understand sophisticated operations and processes The Team The Anomaly Prevention & Detection team was recently formed to safeguard the integrity and trust of our organization by proactively identifying, mitigating, and preventing fraud and other impactful risks through innovation, data-driven insights, and ethical practices. Our primary work products include process evaluation, data analysis, daily monitoring, and solution implementation with the intent of uncovering and addressing potential, and existing, fraudulent activity. Our goals include flexible and quick response to operational concerns and insertion of controls and capabilities to prevent them from reoccurring. We strive to build a secure environment where customers, employees, and partners can thrive, ensuring compliance and preserving our reputation. Certifications: Category: Risk Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation please contact the following: For roles based in the US: Contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 2 For roles based in Ireland: Contact AccommodationsIreland@fmr.com For roles based in Germany: Contact Accommodationsgermany@fmr.com Fidelity Privacy Policy
