Senior Business Analyst - Fidelity Health Solutions Digital Experience

Job Description: The Role As a Senior Business Analyst, you blend deep experience in health care benefits and product development with a passion for analysis, harnessing technology to solve complex business problems, while focusing to deliver and implement technology solutions within a digital experience. We are deeply committed to improving the value delivered to our customers. You will work closely with a Product Owner (Squad Leader) and technology teams to create, prioritize, and maintain product backlog, as well as translate business requirements to technical resources to focus the team on delivering business solutions with the highest customer value. You are energized by the prospect of joining a dynamic, innovative team in a fast-paced, entrepreneurial, and date driven environment! The Team The Business Analyst (BA) is part of the Fidelity Health Solutions’ Business Analyst Chapter (team), which supports product development across multiple health care domains. The BA works on a multi-functional Agile scrum team (squad), partnering with technology and business customers to develop and implement digital product and service features in health care applications from inception to delivery. These squads will continue to bring new Healthcare capabilities to our digital experiences within NetBenefits or our Mobile App. The Expertise and Skills You Bring Bachelor’s degree preferred 3 - 5 years Systems Development Business Analyst experience, ideally working in an Agile Scrum environment, with proven ability to work across multiple multi-functional teams Solid understanding of the Fidelity business with work experience in health care and/or benefits administration and/or product development Shown expertise in various business analysis methodologies and techniques, including data analysis, use case development, story writing, user acceptance testing, and product documentation. Solid grasp of the architecture and deployment needed to support web development Interact closely with Subject Matter Experts and partners across Fidelity Health Benefits domain to elicit Product requirements Work with UXD teams to support prototyping Skilled in MS Word, Excel, PowerPoint, Visio; Experience with JIRA or similar agile backlog management and testing tool Certified Business Analysis Professional® (CBAP®) certification or Certified Scrum Product Owner certification is a plus Skilled at translating business vision into defined and prioritized user stories for team’s backlog Ability to understand sophisticated customer needs, translate them into user stories with concrete acceptance criteria, and drive solution formulation with a multi-functional team Customer-obsessed and have demonstrated a commitment to delivering frequent, high business value features Look for opportunities to innovate and take thoughtful risks to get work done better and faster Excellent listening, communication (verbal and written), and presentation skills You effectively and regularly lead, facilitate, and drive individuals and group meetings to common goals You are highly organized and have a strong ability to prioritize and work under tight deadlines Skilled at building relationships, fostering strong teams, and influencing others You are a self-motivated, great teammate with the ability to plan and complete work independently, and partner effectively to handle dependencies You have excellent business judgement and maintain confidentiality of all data Providing consulting, support, and guidance to leadership, squad members, and other relevant partners to influence culture and behaviors The Value You Deliver Working in a Scrum Agile environment to deliver software Leading and conducting business analyses to formulate and make recommendations Identifying and defining solutions to business problems, through creation and documentation of systems and process specifications Creating, documenting, and leading scrum team backlog (writing user stories / acceptance criteria, supporting prioritization, running refinement sessions, etc.) Collaborate closely with business partners, development teams, external vendors, and QA on plans, project management, requirements, design, testing, and implementation of solutions throughout the development lifecycle Supporting deployment, business readiness, and solution enablement, e.g., defining and documenting enablement tasks, supporting user procedure documentation, creation and delivery of solution training to internal teams, and communication Prioritize multiple initiatives and business analysis tasks at the same time Certifications: Category: Product Management Fidelity’s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite every other week (all business days, M-F) in a Fidelity office. At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want! We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit FidelityCareers.com. Fidelity Investments is an equal opportunity employer. Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation please contact the following: For roles based in the US: Contact the HR Leave of Absence/Accommodation Team by sending an email to accommodations@fmr.com, or by calling 800-835-5099, prompt 2, option 2 For roles based in Ireland: Contact AccommodationsIreland@fmr.com For roles based in Germany: Contact Accommodationsgermany@fmr.com Fidelity Privacy Policy