What are the responsibilities and job description for the Business Development Representative position at FIGS?
At FIGS, our mission is to celebrate, empower, and serve those who serve others. We are seeking an experienced Outbound Business Development Representative (BDR) to drive the growth of FIGS scrubs within the healthcare sector. You will be responsible for generating leads, qualifying prospects, and building relationships with healthcare organizations to sell our premium scrubs.
What You’ll Do:
Lead Generation & Prospecting:
FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry’s category-defining healthcare apparel and lifestyle brand.
Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world.
FIGS considers all Qualified Applicants, including those with Criminal Histories (e.g., arrests or conviction records), for Employment in accordance with applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
For information about how we process information in connection with your application, view our Employee & Applicant Privacy Policy linked in the footer below.
What You’ll Do:
Lead Generation & Prospecting:
- Research and identify new leads within healthcare facilities, hospitals, and clinics.
- Efficiently navigate gatekeepers and conduct intro calls to set meetings with prospects and Outbound AEs.
- Reach out to prospects via cold emails and other channels (phone, LinkedIn) with tailored messaging.
- Achieve sales goals through consistent outreach and intro calls.
- Qualify B2B leads based on their potential for large-volume scrub purchases.
- Conduct discovery calls to assess the needs of healthcare organizations and align FIGS solutions with their uniform requirements.
- Act as a resource on the value of premium FIGS scrubs tailored for healthcare professionals. Understand the various styles, fabrics and methods for delivering to our targeted customers ( Teams APP, bulk or gifting).
- Maintain up-to-date CRM data (HubSpot, etc.) to track lead activities and conversions.
- Work with Account Executives, leadership, CX, inventory and marketing to develop targeted campaigns for healthcare professionals and enterprises.
- Share insights and strategies to improve sales processes.
- Build and maintain relationships with decision-makers in healthcare organizations, such as HR managers and procurement officers.
- Stay informed on industry trends to optimize sales tactics.
- 2 years as a top-performing Outbound B2B Sales Development Representative, preferably in the healthcare or medical industry.
- Proven success in cold-called healthcare professionals or enterprises.
- Proven track record of exceeding metrics, building pipelines and achieving sales quotas.
- Experience creating and managing cold email campaigns to generate leads.
- Self-motivated, proactive, and driven to create new business opportunities.
- Ability to understand healthcare needs and recommend appropriate FIGS solutions.
- Strong attention to detail and follow-through in managing multiple accounts and activities in a fast-paced environment. Ability to work without distraction in a home office.
- Proficient with sales tools like LinkedIn Sales Navigator, HubSpot, Salesloft, PowerPoint, Slack and Zendesk, Salesloft, 6sense, Sendoso.
- Comprehensive benefits and perks package focused on your well-being, including premium medical, dental and vision coverage, and full access to wellness services through Breethe and Classpass. 100% FIGS-sponsored life insurance and disability insurance
- Amazing 401(k) program, with a company match up to the first 6% of your contribution
- Generous paid time off - We have 12 company holidays. For salaried team members, we offer flexible vacation. For our hourly team members, we offer up to 3 weeks of accrued vacation
- FIGS provides a discount when purchasing FIGS stock voluntarily through our FIGS Employee Stock Purchase Plan
- Meaningful time away for baby bonding, including parental leave, new parent care meals, and a transition back to work for primary caregivers
- FIGS sponsored Uber Eats voucher for in-office weeks
- Personalized discount code for 50% off all FIGS products, along with a separate code to share with family and friends to enjoy a 25% discount site-wide
- Access to FIGS Vet, Discounted Pet Daycare, Discounted Pet Insurance, and so much more…
- Benefits eligibility is determined by hour requirements and length of service
FIGS, Inc. is a founder-led, direct-to-consumer healthcare apparel and lifestyle brand that seeks to celebrate, empower and serve current and future generations of healthcare professionals. We redefine what scrubs are by creating technically advanced apparel and products that feature an unmatched combination of comfort, durability, function and style, all at an affordable price. With the largest DTC platform in healthcare apparel, we sell our products to a rapidly growing community of loyal customers. Through these customer relationships, FIGS has built a community and lifestyle around a profession, revolutionizing the large and fragmented healthcare apparel market and becoming the industry’s category-defining healthcare apparel and lifestyle brand.
Our Threads for Threads initiative is integral to our mission to improve the lives of healthcare professionals on a global scale. Founded alongside FIGS in 2013, Threads for Threads donates scrubs to healthcare professionals working in resource-poor countries around the world.
FIGS considers all Qualified Applicants, including those with Criminal Histories (e.g., arrests or conviction records), for Employment in accordance with applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act.
For information about how we process information in connection with your application, view our Employee & Applicant Privacy Policy linked in the footer below.
