Billing Assistant

Description

Accounts Receivable Assistant

POSITION:             Accounts Receivable Assistant

DEPARTMENT:     Billing 

Job Summary:   This individual is responsible for follow-up and collection of all insurance claims; maintenance of correspondence with carriers, and documentation regarding same; works with director of the accounts receivable department to review problem accounts and necessary action to be taken.

Education and Experience:

1.    High school diploma.

2.    Previous office experience.

3.    Strong computer background.

Essential Skills and Abilities:

1.    Computer literate with spreadsheet experience.

2.    Strong mathematical and problem solving skills.

3.    Excellent communication skills.

4.    Working knowledge of standard accounting principles and budgetary experience.

5.    Familiarity with taxation issues, professional corporations, and contracting issues.

6.    Ability to work as a team member.

7.    Management of multiple tasks simultaneously.

8.    Strong organizational skills with attention to detail.

RESPONSIBILITIES:

1.   Daily

a.    Pulls copies of insurance claim forms each morning; checks each claim through the system to determine whether or not the claim has been paid;  issues tracer number one, along with a copy of the billing and explanation of benefits, if applicable, as well as a copy of the patient’s insurance card and a self-addressed envelope in order to facilitate response; enters documentation on the accounts aging analysis report and in the system under patient’s financial notes; makes appropriate notes on the analysis report and in the system when replies are received on the tracers and takes necessary steps, i.e., account balances are transferred from insurance to patients if the deductible has not been met.

b.    Sends tracer number two if an account is not paid within 15 days after the issuance of tracer number one; forwards a copy to the insurance commissioner of the appropriate state.

c.     Calls the appropriate party when accounts are 60 days old and no response has been received from the insurance company or the patient.

d.    Takes calls directed to the accounts receivable department from patients and/or insurance carriers; discusses accounts with patients and provides whatever information is required by insurance companies in order to get claim paid.

3.   Monthly

a.    Reviews the accounts aging analysis report to determine the accounts requiring immediate attention (after 60 days and over $500 balance are priority). These accounts are to be entered onto worksheets and worked at once.

Qualifications

Salary : $16