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Employee Assistance Program Counselor

Finance & Admin Services
Albuquerque, NM Full Time
POSTED ON 4/6/2025
AVAILABLE BEFORE 6/6/2025

Position Summary

Provide counseling services for the City of Albuquerque's Employee Assistance Program (EAP); coordinate assigned activities with other divisions and outside agencies; provide highly responsible and complex administrative support to the EAP Manager.

Job descriptions are intended to present a general list of tasks/duties performed by employees within this job classification. Job Descriptions are not intended to reflect all duties performed within the job.

Minimum Education, Experience And Additional Requirements

Master’s degree from an accredited college or university in psychology, counseling or social work; and

Four (4) years of experience as a licensed counselor providing direct counseling services to clients.

Employee Assistance Program (EAP) experience preferred.

ADDITIONAL REQUIREMENTS:
Possession of a valid New Mexico Driver's License or the ability to obtain by date of hire.

Possession of a City Operator's Permit (COP) within six (6) months from date of hire.

State of New Mexico Licensed Professional Clinical Counselor (LPCC), Licensed Mental Health Counselor (LMHC), Licensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW).

State of New Mexico Licensed Independent Social Worker (LISW) preferred.

Certified as an Employee Assistance Professional (CEAP) preferred

Preferred Knowledge

  • Principles and practices of an Employee Assistance Program
  • Counseling intervention strategies, documentation assessment and treatment planning
  • Principles and procedures of record keeping
  • Electronic health record systems
  • Microsoft Office Suite including Word, Outlook and PowerPoint
  • Principles, practices, rules and regulations of the Americans with Disabilities Act
  • Pertinent Federal, State and local laws, codes and regulations

Preferred Skills & Abilities

  • Provide counseling services and care coordination
  • Develop and monitor treatment plans
  • Provide crisis intervention strategies and de-escalate probable violent situations
  • Identify resources and provide referral services
  • Develop and conduct trainings
  • Maintain confidentiality of work
  • Communicate clearly and concisely
  • Interpret and apply Federal, State and local policies, laws and regulations
  • Establish and maintain effective working relationships with those contacted in the course of work
  • Perform the essential functions of the job with or without reasonable accommodation

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