Manager, Risk Strategy, Account Management & Loss Mitigation

Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada.

Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.

We are small enough that you can make an impact within the company and large enough to make an impact in the market.

Financeit is a company where collaboration, inclusivity, fairness, and respect aren t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you ll join us.

About the role:

Do you thrive on finding simple and elegant solutions to complex problems using data and technology, and are intrigued by how consumer perceptions and behaviours shape lending outcomes across the customer lifecycle? Are you curious about the intersection of indirect lending, consumer finance, capital markets and fintechs?

If you re ready to take your strategic thinking, advanced analytics skills, and knack for digging into the details to the next level while leaving your mark on a rapidly growing organization, we want to talk to you!

As the Manager of Risk Strategy for Account Management & Loss Mitigation, reporting to the Director of Risk Strategy, you ll play a pivotal role in developing and executing credit risk management, cross-sell/upsell, and loss mitigation strategies. Your work will balance advanced analytics, strategic thinking, and hands-on execution to optimize ROA and manage risk across the business.

If the idea of diving into ML-generated and expert judgment decision trees, tackling leadership priorities, and collaborating extensively with product, sales & operations teams excites you - and you bring the humility, collaboration skills, and world-class communication abilities to back it up, then this is your role. Oh, and yes, being fun matters. A lot.

What you'll do:

• Build, maintain, and enhance consumer credit policies, strategies, and tests to optimize ROA across a diverse range of products, segments, and stakeholders.
• Segment troubled borrowers and collaborate with operations to design and implement programs that minimize losses and support borrowers in staying on track with payments.
• Identify existing customers best suited for incremental products and services.
• Develop and execute backtesting, monitoring, and reporting processes while collaborating with cross-functional teams to ensure strategies are effective and aligned with organizational objectives.
• Conduct regular loan quality audits, recommend policy and procedure changes to address process gaps, and ensure corrective actions are implemented.
• Enhance team efficiency by identifying high-quality data sources and automation opportunities for key processes, reports, and documentation.
• Dig deep into trends, anomalies, and analytics to connect findings with real-world events, customer attitudes, and behaviours, drawing meaningful conclusions and insight to improve business outcomes.
• Contribute to strategic projects and initiatives related to risk management and company growth.
• Bring energy, positivity, and a team-first attitude every day, while striving to make the team and yourself better.

Requirements

• University degree in Engineering, Mathematics, Computer Science, Applied Sciences, Finance, or another quantitative discipline.
• 3 years of full-time or internship experience in strategy, analytics, data science, risk management, or finance, with a strong focus on quantitative and qualitative strategy, predictive modeling, and business or risk analytics.
• 3 years of experience creating senior management ready communications and presentations using Excel, PowerPoint & Word.
• Proven ability to build quantitative and qualitative strategic plans, advanced models, and policies.
• Advanced skills in data manipulation and statistical modeling, with proficiency in Angoss Knowledgeseeker, SAS, Python and SQL.
• Experience with complex indirect lending, consumer credit risk, collections and recoveries strategies, or business analysis and reporting at a financial institution is a strong asset.
• Strong strategic thinking, judgment, communication (verbal, visual, and written), with advanced problem-solving and analytical skills.
• Genuine curiosity and passion for finding the right answer, paired with a detail-oriented mindset and a healthy sense of paranoia about quality.
• Highly organized and driven, with the ability to manage competing priorities while meeting deadlines.
• Collaborative and humble, thriving in a team-first environment while bringing energy and enthusiasm to the team culture.

Benefits

Winner of Canada s Most Admired Corporate Culture from 2018 to 2024, we offer more than just the basics. Take advantage of:

• An award-winning culture with a collaborative & inclusive team.
• Competitive pay and performance-based bonus.
• Committed to flexible work arrangements, offering hybrid workplace options.
• Comprehensive medical, dental and vision coverage Lifestyle Account.
• RRSP Matching and Parental Leave Top UP Program.
• In office massage, meditation & workout sessions.
• Virtual events such as Lunch & Learns, company parties, fun team activities and charity initiatives.
• Career learning and development programs.

Next Steps:

If what you just read excites you, we d like to hear from you! Please submit your application and we ll contact you if you become selected for a phone interview.

Financeit is an equal opportunity employer. Accommodation is available on request for candidates taking part in all aspects of the selection process.